SINGAPORE, Aug 6, 2019 - (ACN Newswire) - Capillary Technologies, a Singapore-based company which helps brands to stay
ahead of the digital evolution, is excited to announce that Vikram Bhat has joined its global leadership team as Chief
Product Officer. Vikram comes with close to two decades of comprehensive experience in product strategy, management and
business consulting encompassing domains such as retail, e-commerce and financial services.
In his leadership role at Capillary, Vikram will be at the helm of affairs for an ever-increasing product portfolio -
AI-powered Consumer Engagement, E-Commerce and Consumer Data Platforms. Vikram will work closely with global customers
and the product teams to deepen the focus on consumer engagement and e-commerce products, scale up the AI-powered
InStore product and also launch a slew of new products in consumer data space. His efforts will translate to scale the
growth for Capillary Technologies and achieve the set revenue benchmarks for the years to come.
"We envision to be a leading Asia focused product bellwether enabling 400+ brands with ROI and growth. Vikram joins at a
great time where we have an exciting vision for our product portfolio. AI and Consumer Data Platforms are some of the
big focus areas for us, and I am confident that Vikram can deliver products, which can unlock tremendous growth for
retail and consumer product companies," said Aneesh Reddy Co-Founder and CEO, Capillary Technologies. "We expect Vikram
will have a substantial impact in Capillary as he brings with him a stellar record of launching successful technology
products and driving growth in organizations to an appreciable scale. He will play a key role in Capillary as we
accelerate our growth and continue to offer superior products for retailers to be customer ready."
On this occasion, Vikram said, "I'm thrilled to be a part of such a dynamic organisation like Capillary. Over the years,
the company has scaled at an extraordinary level with several marquee customers. I see great resonance and value in
building consumer-centric solutions, which is where all the focus is going to be. The industry is already witnessing the
impact of artificial intelligence and machine learning throughout the customer journey - ranging from generating
real-time insights or realising the true 1:1 personalisation at scale. I look forward to building products that leverage
deep insights derived from a unified view of consumers to drive conversion, engagement and loyalty metrics for our
enterprise customers."
Before joining Capillary, Vikram was the Chief Product Officer at Lendingkart. With a strong understanding of the
consumer industry, Vikram has also stewarded product development teams at Myntra, ABOF and Oracle. In his previous
organisations, he has been instrumental in launching innovative ideas such as shoppable fashion stories, virtual trial
rooms, personalised promotions, AI assistant-led shopping, and instant return-refund flows. Vikram holds a B.Tech in
Computer Engineering from National Institute of Technology, Karnataka and an MBA from Indian Institute of Management,
Ahmedabad.
With the global omnichannel retail market projected to be worth over USD$11billion by 2023, Capillary is poised to
leverage on the growing demands of retailers and brands. VIkrat's appointment comes during a time of upward momentum for
Capillary Technologies. Since 2012, Capillary has established a growing presence in Singapore, Malaysia, Thailand and
Indonesia, servicing more than 14 million customers regionally with marque brands such as Courts in Singapore, Caring
Pharmacy in Malaysia and Mitra10 in Indonesia, with over 10 million monthly transactions across 1,400 regional stores.
Capillary's primary focus for 2019 and 2020 will be increasing its regional market share in Asia through its continued
product innovation with an emphasis on customer-centricity and in doing so, winning the trust of retailers and their
consumers.