The New Zealand Government announcement that Alert Level 4 is further extended across the country until at least 11:59pm
Friday 27 August and in Auckland until at least 11:59pm Tuesday 31 August. Following this, Air New Zealand will continue
to operate a reduced schedule of flights across the country.
The airline’s domestic network for the next week is as follows:DateRouteServices per day25 - 26 AugustAuckland – Christchurch2x return servicesAuckland – Wellington1x return serviceWellington – Christchurch2x return servicesNelson – Wellington1x return service27 AugustAuckland – Christchurch2x return servicesAuckland – Wellington1x return serviceWellington – Christchurch2x return servicesNelson – Wellington1x return serviceChristchurch – Dunedin1x return service28 - 29 AugustAuckland – Christchurch1x return serviceAuckland – Wellington1x return serviceWellington – Christchurch1x return service30 AugustAuckland – Christchurch2x return servicesAuckland – Wellington1x return serviceWellington – Christchurch2x return servicesNelson – Wellington1x return serviceChristchurch – Dunedin1x return service31 AugustAuckland – Christchurch2x return servicesAuckland – Wellington1x return serviceWellington – Christchurch2x return servicesNelson – Wellington1x return service
Customers who are booked to travel during Alert Level 4 do not need to do anything. They will receive a cancellation
email, and their booking will be held in credit. Customers will have 12 months from the day their credit is processed to
book a flight, and another 12 months to travel. Those who have booked through a third party will need to contact their
agent.
Those who need to travel while the country is at Alert Level 4 should check their eligibility on the Government's COVID-19 website. Customers who meet the criteria and still wish to travel should call the Air New Zealand Contact Centre who will assist with their booking. Customers will also need to carry a letter or evidence confirming they are
travelling for essential purposes.
Customers returning from Rarotonga over the Alert Level 4 period will be accommodated (if needed) and able to travel
home on our limited domestic network. Any customers (from Rarotonga) travelling on a separate domestic ticket should
call the Air New Zealand Contact Centre who will rebook their connecting flight free of charge.
For the latest information, customers can check the Air New Zealand COVID-19 Hub and travel alerts page.