Johnson Controls, the global leader for smart and sustainable buildings and the architect of OpenBlue connected solutions, today
announced that Sensormatic Solutions, its leading global retail solutions portfolio, launched Sensormatic IQ. This intelligent operating platform for retail, backed by Sensormatic Solutions industry expertise and robust
technology partner ecosystem, delivers tangible value across the enterprise.Focus on Innovation
The open, secure and agile platform integrates the full Sensormatic Solutions portfolio, retailer, and third-party data
sources, along with advanced technology such as artificial intelligence (AI) and machine learning (ML), to offer
unparalleled visibility into operations and shopper insights. This combination drives prescriptive, data-driven outcomes
for retailers, creating value and growth opportunities as retailers move into the future.
“In today’s hyper-connected world, the customer experience is about how, where, when, and why engagement happens. That’s
why our commitment to enabling customers to harness diverse insights to drive positive outcomes and informed business
decisions is more important than ever,” said Bjoern Petersen, President, Sensormatic Solutions. “The launch of
Sensormatic IQ reflects our forward-looking business strategy. Through collaborating with our technology partners and
leveraging the global reach and scalability of the Google Cloud coupled with smart sensors and advanced analytics, our
platform is designed to evolve with the industry and our customer’s needs.”Fast Forward Retail
As the retail industry goes through significant changes, Sensormatic IQ helps retailers improve both their top and
bottom line and brand value by:Powering the digital transformation within the evolving retail marketAccelerating integration between new and existing solutions and data setsEnabling agile innovation via a secure, scalable, and managed enterprise-grade platformAmplifying value by deriving new insights and outcomes from complex data streamsStreamlining execution across retailer functions
“Retailers in Australia and New Zealand have always adapted to changing consumer trends, and it is even more prevalent
today with preference for buy now, pay later (BNPL) and buy online, pickup in store (BOPIS) experiences,” said Michael
Day, Regional Manager, Australia and New Zealand, Sensormatic Solutions. “As we inch towards rebuilding and recovery
from the impact of the health crisis, retailers must look to digitalisation to differentiate themselves. Sensormatic IQ
helps them to innovate and transform their businesses using actionable insights to engage their target customers in a
cost efficient manner.”Future-Focused Expertise
“This open platform represents years of investment and innovation moving to outcome-based operations in order to meet
the shifting needs of retailers,” said Petersen. “The addition of the Sensormatic IQ platform is just one more way
Sensormatic is providing the foundation for a digital journey that allows retailers to run at an enterprise scale.”
As the industry continues to evolve, Sensormatic Solutions is ensuring retailers have access to the advanced solutions
they need to connect people, merchandise, and data in new and innovative ways. Sensormatic IQ’s flexible, open platform
can incorporate insights from edge devices, such as POS, sensors, EAS, RFID, Computer Vision, and more, capable of
delivering AI predictive and prescriptive models to support operations in retail environments from grocery and apparel
to home improvement and malls.
Learn more about how Sensormatic IQ can revolutionise your analytics approach at www.sensormatic.com. You can also visit our Sensormatic Innovation Experience.