Wellington-based online payroll company FlexiTime has had a huge risk pay off, with their innovative, recently-developed
payroll system, PayHero, proving compliant with tricky Holidays Act legislation, amid recent announcements of errors in
other larger providers’ systems.
Australian-owned MYOB has admitted holiday calculation issues in a range of its products, creating headaches and
potentially large bills for many small and medium businesses across New Zealand. Announcements of errors in other
payroll providers are expected to emerge due to the fact that accruing leave as a method of calculation is still being
used as the industry standard.
FlexiTime developed their system PayHero, following guidance from MBIE in 2017 on how the Holidays Act should be handled
by payroll providers. A lone voice at the time in changing things from the way they had always been done, FlexiTime now
has a system that works for Kiwi businesses who want to make sure they are accurate and compliant.
FlexiTime CEO Robert Owen said the updated MBIE guidance provided clarification on a lot of grey areas in the Act and it
was clear to FlexiTime then that the accrual method was problematic.
“While it was a big and risky decision, in many ways it was actually quite easy as the single most important thing to us
is helping companies pay employees right. We spent 18 months building a new payroll system, PayHero, from the ground
up,” he said.
“We invested a huge amount of money and went against the grain. It’s been quite tough going with many thinking we must
be wrong because other payroll systems calculate leave in a different way.”
Now though, FlexiTime’s approach has paid off, with PayHero offering peace of mind to any New Zealand business that is
concerned their current system may not be handling leave correctly, Owen said.
“While other providers are scrambling to patch fixes into their products, we have a product available right now that
handles leave correctly in line with the Holidays Act 2003 and the latest guidance from MBIE”.
FlexiTime can also help businesses reassess any historical issues with their employee leave entitlements from other
systems so they can move forward confident that they will be paying employees right, Owen said.
PayHero, which is an intuitive cloud-based system, has the capacity to be scaled according to demand, and can handle any
number of Kiwi businesses who want to use it. Currently FlexiTime has more than 4,000 customers, who have been onboarded
through a simple process, with setup often able to be completed in a single day. ENDS
For more information visit: www.flexitime.co.nz/payhero.About FlexiTime
Founded in 2008, FlexiTime is a New Zealand technology company that builds software solutions to simplify employment.
Across a range of products and markets, the FlexiTime team is focused on streamlining and automating the complex,
repetitive, and tedious day-to-day requirements of running a business. The company's products include online payroll,
timesheets, invoicing, and rostering software.
FlexiTime's flagship payroll product, PayHero, makes payroll simpler and more intuitive for New Zealand employers and
their employees. PayHero is a payroll software system focused on compliance that follows the very latest Holidays Act
guidance from MBIE. Incorporating online timesheets, employee self-service, leave management and automated payday
filing, PayHero provides payroll solutions for businesses with casual, part-time, and temporary employees.