INDEPENDENT NEWS

Consumer NZ welcomes action against Viagogo

Published: Wed 15 Aug 2018 03:32 PM
Consumer NZ welcomes action against Viagogo
Consumer NZ is welcoming the Commerce Commission’s announcement it’s taking ticket resale website Viagogo to the High Court, seeking declarations the company has breached the Fair Trading Act.
Consumer NZ chief executive Sue Chetwin said the organisation called for action against Viagogo after its own investigation of the ticket resale market in 2017 found evidence of misleading sales tactics.
“Consumers are being duped by Viagogo’s sales practices. Many purchasers who end up on the site don’t know they’re dealing with a reseller. They’re pressured to buy by claims tickets are in high demand and selling fast when that may be far from the case,” she said.
Unclear pricing and hidden fees also resulted in consumers paying significant mark-ups on tickets. In one case, a consumer was charged $445 by Viagogo for a ticket that had a face value of just $59, a 654 percent mark-up.
Regulators in other countries have already taken action against Viagogo. Last year, the Australian Competition and Consumer Commission announced it was prosecuting Viagogo, alleging the company had misled consumers.
The Commerce Commission action alleges Viagogo made false or misleading representations about ticket prices, that it was an “official” seller, that tickets were limited or about to sell out and that consumers were “guaranteed” to receive valid tickets.
The commission is seeking an injunction restraining Viagogo from further breaches of the act and corrective advertising orders

Next in Business, Science, and Tech

Motorists, MTI support ban on less safe car imports
By: RNZ
ANZ boss departs under cloud
By: RNZ
Plan to expand protection for Maui and Hector’s dolphins
By: New Zealand Government
Fish & Game back call from Canterbury Officer of Health
By: Fish and Game New Zealand
Consumers confused by car safety ban proposals
By: Suzuki
Banning unsafe cars may not improve safety
By: Dog And Lemon Guide
Hisco ANZ departure becomes permanent amid expense concerns
By: BusinessDesk
Dolphin toxoplasmosis vs trawling risk starts scat spat
By: RNZ
Dolphin protection plan – Expert Reaction
By: Science Media Centre
Statement on Hector and Maui Threat Management proposals
By: Seafood New Zealand
NZ demands change to save Maui dolphin
By: Forest And Bird
Māui and Hector’s dolphin proposals not fit for crisis
By: Greenpeace New Zealand
Hector’s and Maui Dolphin Threat Plan Action needs more work
By: Environment and Conservation Organisations of NZ
Growing risk of nitrate contamination private water supplies
By: Water New Zealand
View as: DESKTOP | MOBILEWe're in BETA! Send Feedback © Scoop Media