The Earthquake Commission (EQC) Selects OnBase by Hyland
Natural disaster insurer is the first cloud customer utilising Hyland’s new data centres in New Zealand
AUCKLAND – March 16, 2017 – Following a comprehensive procurement process, the Earthquake Commission (http://www.eqc.govt.nz/) (EQC), a natural disaster insurer that also provides research and education to New Zealand residents, has selected
OnBase by Hyland, hosted in the Hyland Cloud (http://www.onbase.com/cloud).
EQC will leverage OnBase as the content management component within its claims management system, Guidewire
ClaimCenter®. The OnBase integration with ClaimCenter will provide staff with a more efficient way to manage customer
claim documents and communications.
“We sought an enterprise information platform that would continue to enhance EQC’s future capabilities,” said Linda
Smith, manager business enablement at EQC. ”By extending our Guidewire ClaimCenter functionality and automating the
entire claim process, customer information is linked in a secure, centralised system. This new functionality will
provide efficiencies for both customers and our staff.”
EQC is the first customer using Hyland’s new secure data centers in New Zealand (http://news.onbase.com/hyland-adds-two-data-centers-in-new-zealand-to-support-growing-cloud-customers/). The co-located data centres in Auckland and Wellington meet the rigorous standards for data sovereignty and
encryption required by New Zealand’s government, ensuring EQC’s data is protected by the highest levels of digital and
physical security protocols.
“By choosing to host its OnBase solution within the Hyland Cloud, EQC adheres to strict compliance requirements to keep
data localised – with secondary locations, multiple copies and N+1 redundancy – while ensuring content is always
available to process claims faster and deliver resolutions to customers,” said Ruth Fisk, director of global insurance
sales at Hyland.
To learn more about the benefits of integrating Guidewire ClaimCenter with OnBase, visit OnBase.com/Insurance: http://www.onbase.com/insurance
About OnBase by Hyland
OnBase is a single enterprise information platform for managing content, processes and cases deployed via mobile,
on-premises or in the Hyland Cloud (http://www.onbase.com/cloud). Providing enterprise content management (ECM), case management, business process management (BPM), records management
and capture all on a single platform, OnBase transforms organisations around the globe by empowering them to become more
agile, efficient and effective. Enterprise file sync and share (EFSS) for the OnBase platform is available with our
complementary offering, ShareBase by Hyland.
Seamless integrations with policy, billing and claims management systems speed processing times across the entire
insurance lifecycle from underwriting to claims, increasing the quality and efficiency of work and customer service.
Using OnBase, nearly 600 carriers have achieved results by increasing profitability through accurate and consistent
underwriting decisions while decreasing response times and costs associated with claims. For more information about
Hyland’s solutions for the insurance industry, please visit OnBase.com/Insurance: http://www.onbase.com/insurance
ENDS