Coastguard New Zealand has announced D4H Technologies as their new system for managing maritime incidents around the
coasts of New Zealand.
D4H Technologies provides market-leading readiness and response solutions for public safety teams, industrial
facilities, and corporates around the globe. Recording over 15 million response hours per year, D4H’s software solutions
are deployed in more than 30 countries.
Coastguard New Zealand provides the primary maritime search and rescue service in New Zealand, bringing over 6,000
people home safely each year. Coastguard New Zealand operates two main Communication Centres that are supported by a
network of unit-based operations. D4H’s cloud-based incident management platform will be used to help coordinate
incident response and management by using the software’s Control Room functionality.
Should a callout escalate to a multi-agency response, a control room incident can be scaled up to manage and track this
appropriately. This opens up functionality within the software to facilitate complete situational awareness for all
involved in the response. The real-time incident management software enables the coordination of effective responses by
allowing Coastguard New Zealand to easily create a common operating picture and communicate objectives using forms,
tasks, logs, maps, and status boards.
When an incident has reached resolution, D4H Incident Reporting will generate incident reports with charts,
visualizations, and statistics which Coastguard New Zealand will use for planning and prevention purposes.