New partnership gives Tauranga City Council a “best in class” service for water meter readings.
Christchurch, 18 July 2013. Tauranga City Council has announced a new partnership with New Zealand’s leading national
meter reading and data collection company, DataCol, for the meter reading and data management of the city’s 51,900 water
meters.
The council has already seen the benefits of water metering and by partnering with DataCol will help gain even greater
efficiency and accuracy of meter readings.
DataCol brings to the city a wealth of experience from the water, gas, electricity and agricultural sectors. They have
also been contracted to Watercare Services Ltd, the water services division of the Auckland City Council, for the past
four years, and are responsible for 87% of all of the Super City’s water meter readings.
“This new partnership is further evidence of the Tauranga City Councils outstanding customer focus for ratepayers,” says
Bruce Franks, CEO of DataCol.
“Our years of experience and expertise have allowed DataCol to promise to deliver a ‘best in class’ service standard,
setting a zero tolerance level for meter reading errors.”
Bruce says the company’s reputation and success has attracted attention from other councils around New Zealand as well
as international interest.
“We’ve set the bar high for ourselves, and it’s something that we’re quite proud of. The challenge is keeping that high
standard of service and it’s something we’ve been able to do and will now be delivering to the city of Tauranga,”
concludes Mr Franks.
ABOUT DATACOL
DataCol is a Christchurch-based company that helps organisations, utilities and councils collect, manage and present
meter consumption data. DataCol has a history of providing products and services that help utilities improve their
metering, and now offers similar services in the primary processing sector to monitor water and other natural resource
use.
Established in 1999, DataCol has over 200 employees and contractors and gained widespread recognition for its service
commitment and levels of innovation.
A fully owned subsidiary of New Zealand energy distribution company Electra, DataCol has offices in New Zealand and
Australia. The Electra Group’s turnover is around $74 million with total assets of $261 million.
ENDS