Warning Of Impact Of AI This Workers' Memorial Day

As we mark Workers' Memorial Day (28 April), the national peak body for workplace health and safety is paying respects to workers who have lost their lives, while also warning of emerging trends taking a toll on Australian workers.

In 2024, 168 people were killed at work in Australia, and already this year, more than 30 workers have lost their lives. Transport, postal and warehousing; agriculture, forestry and fishing; and construction are the highest represented industries.

This year’s Workers’ Memorial Day theme is focused on the impacts of digitalisation and artificial intelligence on workers’ health and safety. AI monitoring programs are in the spotlight, as an increasing number of workplaces turn to artificial intelligence for worker surveillance.

The Australian Institute of Health and Safety (AIHS) CEO, Julia Whitford, said increased monitoring is creating unprecedented mental health risks.

"What we're witnessing is the unfortunate dark side of workplace digitalisation – constant surveillance and algorithmic management that are creating toxic environments," Ms Whitford said.

"While AI has tremendous potential to reduce physical risks and improve efficiency, we're seeing alarming evidence of workers feeling dehumanised when their every movement and decision is monitored by algorithms or software.

"When workers know they're being continuously tracked and assessed by machines programmed to prioritise productivity above all else, it fundamentally changes their relationship with work – and understandably leads to fear they’ll be replaced with technology."

Ms Whitford said there needs to be a proper framework to guide workplaces in using these systems while assessing their impact on workers.

"Occupational health and safety are indeed a fundamental right, and that means protecting workers from both physical and psychological harm in the workplace,” she said.

"The message is clear: AI systems must be designed with worker wellbeing at their core, not as an afterthought. Australian businesses implementing these technologies have both a legal and moral obligation to ensure they enhance, rather than compromise, workplace health and safety.

“And if you’re feeling unduly stressed because of monitoring software in place at your work, speak up and raise your concerns with your manager, boss, or business owner. It’s important for them to understand the mental health impact new technologies may be having on workers so they can assess risks and make changes where necessary.”

Mental illness is estimated to cost Australian businesses 39 billion dollars each year due to lost participation and productivity. Ms Whitford said there several ways managers can help.

“Create positive, supportive, and inclusive workplace cultures; intervene early when individuals and teams report distress; and support individuals experiencing a psychological injury in line with the advice of their medical professional. Everyone has the right to go to work and come home safely.”

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