SYDNEY, AUSTRALIA - SEPTEMBER 18, 2023 – F5 (NASDAQ: FFIV) has announced its continued support for Cloud Native Computing Foundation’s OpenTelemetry, an open source framework providing a standardised collection of tools to instrument, generate, capture, and export
telemetry data (metrics, logs, and traces) to help IT teams better analyse their solutions’ performance and behaviour.
In a development partnership with ServiceNow, F5 has contributed approximately 40,000 lines of code to double the
compressibility of the OpenTelemetry Protocol. This innovation reduces the costs of exporting data from data centres, clouds, and edge locations to a telemetry
platform by half, depending on the specific data workload. To put the size of this contribution in perspective, the
typical software developer produces between 10,000 and 25,000 lines of code each year and the average open source
project comprises around 35,000 lines of code.
Optimising the collection, ingestion, and analysis of telemetry data such as metrics, logs, and traces enables
organisations to more efficiently and performantly deliver intelligent, automated responses amidst variable IT
conditions. As an example, telemetry can help security teams detect and prevent fraudulent and nefarious activities by
comparing login and behavioural characteristics of users and applications against typical usage patterns. Customers who
export such telemetry data from public clouds to a telemetry aggregation system using this new refinement to the
OpenTelemetry Protocol can expect their egress costs related to telemetry traffic to be reduced by 50 per cent.
“Modern networking solutions, applications, and users generate unfathomably large volumes of data in the course of
everyday operations, making compression rates essential to bringing the benefits of comprehensive telemetry to more
organisations in a cost-effective manner,” said Laurent Quérel, project lead and distinguished engineer at F5. “While
today’s enterprises are much better suited to capture and analyse data versus their historical counterparts, challenges
have persisted around effective transport, centralisation, and standardisation, which is why F5 has invested in the
OpenTelemetry project. By adopting OpenTelemetry across the F5 portfolio—and continuing to participate in leading open
source efforts with organisations like ServiceNow—we see limitless use cases to make applications more adaptive to
changes in their runtime environment via performance assessment, added efficiencies, and enhanced forensics while
keeping customer costs to a minimum.”
Beginning with attempts to further optimise the OpenTelemetry Protocol in the context of Apache Arrow to significantly increase processing speed and reduce bandwidth costs, F5 partnered with ServiceNow Cloud Observability
to introduce the OpenTelemetry Arrow Project and reference implementation guidance. Apache Arrow is an open source technology enhancing big data, analytics, and
machine learning used to provide standardised representations of structured and semi-structured data in a more
actionable, digestible format and promote advanced telemetry capabilities.
For many organisations, transporting and processing such data efficiently accounts for a significant portion of the cost
associated with telemetry pipelines. Standardising telemetry is especially critical because sufficient observability and
AI-driven analysis require a uniform intake of data points from the entire IT stack. Protocol enhancements and standards
developed and refined within an open source community provide surrounding industries with a powerful ecosystem of
projects and solution infrastructure to build out tailored capabilities specific to their organisations and users. This
approach also gives F5 customers heightened visibility into the immediate factors impacting their applications, better
positioning IT teams to make strategic investments over time.
“When Lightstep co-founded the OpenTelemetry project, our goal was to work within the open source community to help
enterprises maximise visibility without increasing spend,” said Daniel “Spoons” Spoonhower, chief architect at
ServiceNow Cloud Observability, formerly known as Lightstep. “Through this work with F5, we’re continuing to execute on
what enterprises need—the ability to ship more data at a lower cost.”
Additional ResourcesF5’s OpenTelemetry Contribution Advances Our Adaptive Apps Vision – F5 BlogCloud Data Control: Introducing the OpenTelemetry Arrow Project – ServiceNow BlogOpenTelemetry Arrow Protocol SpecificationOpenTelemetry Arrow Encoding/Decoding Reference ImplementationOur Journey at F5 with Apache Arrow (Part 1)Our Journey at F5 with Apache Arrow (Part 2)