Rimini Street Announces Global Availability Of Support For SAP S/4HANA

Company already supporting hundreds of clients running SAP Business Suite 7 and S/4HANA Applications

LAS VEGAS, April 22, 2020 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced the immediate global availability of Rimini Street Support for SAP S/4HANA. Rimini Street has been servicing SAP products since 2008 and provides its award-winning, proven, premium Support Services to hundreds of clients running SAP Business Suite 7 and S/4HANA applications and SAP HANA and Sybase databases. Rimini Street also provides Application Management Services (AMS) to “run” SAP products for its clients.

Rimini Street Support for S/4HANA

Rimini Street Support for S/4HANA covers the full suite of S/4HANA functional and technical components including the SAP Fiori UI and in-memory SAP HANA database. Rimini Street’s Support for S/4HANA includes the same ultra-responsive, award-winning support program that has made the Company the leading third-party provider of support for SAP’s Business Suite 7 software worldwide.

All Rimini Street clients are assigned a Primary Support Engineer (PSE) who has an average of 15 years’ experience in SAP software, backed by a team of functional and technical engineers, available 24/7/365. Clients also receive the Company’s industry-leading service level agreements (SLAs) with a guaranteed response time of 15 minutes for critical (P1) issues. In addition, clients receive guaranteed support from Rimini Street for their current software releases for a minimum of 15 years without any required upgrades or migrations.

Leading Pharmaceutical Distributor Accelerates Innovation

Nadro, the leading distributor of pharmaceuticals and goods to more than 25,000 pharmacies across Mexico, switched from SAP to Rimini Street for support of its complex, highly-customized hybrid deployment of SAP S/4HANA, Business Suite 7 and HANA database software. The company switched to Rimini Street as part of its IT optimization strategy, and Nadro is now able to focus its IT efforts on accelerating innovation.

“Switching to Rimini Street for support of our hybrid SAP S/4HANA, Business Suite 7 and HANA database software landscape allows Nadro to reduce IT operating costs and invest the savings to deliver innovation projects across the company, improve our operational efficiency and enhance the quality of our customer service,” said Jorge Malo, IT director, Nadro. “We are extremely happy with the level of service and support we receive from Rimini Street across our SAP software portfolio on a daily basis and have confidence that this will be a fruitful partnership for years to come.”

Rimini Street Offers Support for Both SAP Business Suite 7 and S/4HANA Products

As a trusted support partner, Rimini Street is software vendor and release agnostic. The Company offers its award-winning, proven enterprise software Support Services regardless of whether clients choose to continue running and leveraging their current, robust SAP Business Suite 7 or earlier software releases for many years to come, migrate completely to the newer SAP S/4HANA over time, or if they choose to utilize both concurrently in a hybrid architecture.

“It is so important for enterprise software licensees to have options when it comes to their maintenance and support,” said Vinnie Mirchandani, analyst and author of SAP Nation 3.0. “With the addition of SAP S/4HANA to Rimini Street’s product support portfolio, customers now have another vector of choice. They can stay on their current, stable SAP Business Suite 7 software, migrate completely to the S/4HANA product, or utilize both products in a hybrid environment. They can also choose to get support from SAP or a third-party support vendor like Rimini Street, which many customers prefer due to its better economics, service responsiveness and support for customizations.”

“By broadening our service portfolio to include support for SAP S/4HANA, we have expanded the support options for SAP licensees, allowing them to realize significant savings and maximize the return on their investment – regardless of which SAP products and releases they choose to run,” said Seth A. Ravin, Rimini Street CEO. “Our focus is providing cost-effective, award-winning unified Support and Application Management Services across our client’s SAP landscape, enabling them to focus more of their IT budget, people and time on innovation projects that will enhance competitive advantage and drive growth.”

For more information regarding Rimini Street’s product support portfolio for SAP, click here.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as "may," "should," "would," "plan," "intend," "anticipate," "believe," "estimate," "predict," "potential," "seem," "seek," "continue," "future," "will," "expect," "outlook" or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street's business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, catastrophic events that disrupt our business, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street's management team; uncertainty as to the long-term value of Rimini Street's equity securities; and those discussed under the heading "Risk Factors" in Rimini Street's Annual Report on Form 10-K filed on March 16, 2020, and as updated from time to time by Rimini Street's future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street's expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street's assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street's assessments as of any date subsequent to the date of this communication.

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