Sharing Social Work Knowledge in Rural Cambodia
Using the family-centred approach to support parents with children with disabilities is gaining momentum among Cambodian
parents, says a Massey social work academic.
Dr Polly Yeung from Massey’s School of Social Work will head back to Cambodia next month, to continue offering intensive
training with local Cambodian staff on working with families and their child/adult with disabilities in the area of
disability and rehabilitation.
Dr Yeung was first asked to provide social work consultation in rural Cambodia by an international non-government
organisation called New Humanity in 2013, along with her mentor and good friend, Dr Eria Li, who is an occupational
therapy academic in Hong Kong. The organisation has been providing rehabilitation and support services for children and
people with disabilities and their families in the region for over 20 years.
“In 2013, I spent four weeks in Kampong Chhnang, a two-hour drive from Cambodia’s capital Phnom Penh, to provide
training workshops for local staff on how to do intake interviews, family assessments, goal setting and writing reports.
I also had the opportunity to conduct lots of family visits in the rural areas of Kampong Chhnang.
“Relationship building with the local staff is extremely important because for many of these families they normally see
people like us [professionals] as ‘foreigners’ with no long-term connection with them. While they welcome us for visits,
in order to promote and empower any substantial long-term changes, we need to work collaboratively with the local staff,
as they are the people who continue to provide support and care to these families on a regular basis once we leave,” she
says.
Since 2013, Dr Yeung has been going back to Kampong Chhnang each December to provide staff professional development
training and keeping track on the families she has visited. Her visits range from one to two weeks.
“It’s a lot easier to work with the local staff now as they have known me for a few years. We have developed a good
collegial partnership. There was some uncertainty and resistance when we first came as they thought we were there to
evaluate and report their performance to the head office. However, it took no time for the ice to break, often involved
food and a few laughs, and now they know we are here to support their work.”
While the Cambodian culture has often been considered as highly fatalistic, particularly when it comes to disability,
not all families displayed a sense of fatalism, she says.
“When we first met Nao Sok in 2013, a 21-year old women with cerebral palsy and intellectual disability, her parents
struggled to look after her and they often left her alone in an unhygienic environment. We discussed with staff about
using a family-centred approach to engage with the family to address their needs, and also to assist the mother to
connect with other mothers with children and young people with disabilities in the area.
“Last year, Nao Sok’s father built a new bedroom for her. The family even offered their place to host a community event
to talk openly with other families and community about disability issues. Nao Sok’s parents are much more involved with
her care and therapy now. This is a good example on collaborative partnership between staff and family. It takes time
but when it works, it makes a significant impact on the family and the person with disabilities.”
Dr Yeung says her upcoming trip will be quite interesting. For nearly 20 years, New Humanity operated as an
international non-government organisation, but late last year the ownership of the organisation went back to the local
parish and community to manage the operation. “While most staff and day-to-day businesses remain unchanged, I’m eager to
see how the new structure and process may mirror more of the community-led development principles and values, in which
local people have more involvement in making decision on service provision and delivery.
“It will be a good case study for the students in my 300-level community development course as they can learn more about
community development as bottom-up development for the community’s right to control decisions that affect people’s lives
in the community,” Dr Yeung says.
ENDS