MetService website safe to visit
At around 8pm last night, Tuesday 16 August, MetService's web support team identified an issue with its ad server. The
ad server was immediately shut down to protect client browsers and prevent further problems. Prior to this we had
received no reports of any issues.
into our ad database, causing the browser of anyone viewing an ad on our website to be redirected ( without the user
noticing) to a website which downloads malware files. Our best estimates place this risk at around four hours in
Over the past week, MetService's website has experienced record numbers of visitors due to the severe weather being
experienced across the country.The site has handled this record traffic well. The popularity of the site, and the fact
that this weather has made news around the world, no doubt made it a target for this attack. We have traced the source
of the attack to an overseas IP address, but this is sure to be merely the start of a long trail that may never lead
back to the culprit.
Naturally, MetService's focus is on ensuring the continuance of safe access to metservice.com for the public. The site
is now, and has been since last night, safe to access. An ad server upgrade incorporating a fix is now being installed
in order to resolve the issue. The ad server database is also in the process of being cleaned and rebuilt. Advertising
revenue is vital to support MetService's provision of online weather information to the public, so once all issues have
been resolved ads will resume on the site.
We have responded to tweets on the issue starting from just before 10am this morning, and will continue to respond to
users' concerns as they arise. We have included more information below to help answer some common questions.
The MetService team regret any issues experienced by visitors to our site as a result of this attack. The site is safe
to use, and is always your first and best port of call for the very latest in weather information.
Your questions answered
Question: Do you know what malware could have been downloaded?
Answer: We can't know this - sites like this may try to download one or more of a number of nasties; however, your
antivirus software should be able to deal with them if you have kept it updated.
Question: What is MetService's advice to people who may have been affected?
Answer: We recommend that you update your antivirus software with the latest definitions, then scan your computer and
follow the instructions if an infection is found.
Question: Can MetService guarantee this won't happen again?
Answer: Our website is a vital source of information for the public, and we go to great lengths to be vigilant against
all threats to it. Unfortunately, no-one can guarantee their website is 100% safe against such attacks - which is why as
individuals it is equally important to protect ourselves with up-to-date antivirus software when we are using the