Kordia Rescues Under-Served Telecom Customer in Rolleston

Auckland, New Zealand: Kordia has come to the rescue of a Rolleston resident after TV3’s Campbell Live exposed the pitiful broadband service he was getting from Telecom in its ‘Whinge of the Week’ last Thursday (see it at: http://www.3news.co.nz/Whinge-of-the-Week-Broadband-waiting-times/tabid/367/articleID/197025/Default.aspx).

Kordia made contact with the resident, Tim Messenger, via the programme, and offered him a high-speed wireless broadband solution delivering up to 12 Mbps and a data cap of 10GB per month, with free installation and a 12-month service – plus the hefty disconnection fee being charged by Telecom to get out of their 24-month contract.

Kordia CEO Geoff Hunt says that Kordia usually only wholesales its wireless broadband to retailers like Orcon and NetSpeed (companies that the customer would normally deal with), but that this was a special case.

“With the Government’s announcement this morning that it has entered into contract negotiations with Telecom and Vodafone for Rural Broadband Initiative, thousands of people who live outside of the main urban centres are now condemned to suffering the same duopoly services that continue to under-deliver and hold rural New Zealanders like Tim Messenger hostage,” says Hunt.

“For that very reason, Kordia and its consortium partner Woosh Wireless put in a compelling bid with FX Networks to deliver city-quality broadband – at better than city prices – to the whole of rural New Zealand,” he says. “But we’ve lost that bid today. And this country has lost out as well.”

The solution that Kordia devised over the weekend and is trialling at Tim’s house in Rolleston today will provide a fantastic user experience – with similar speeds to what the rest of rural New Zealand would have got if the Kordia consortium had been selected for the RBI, and light years ahead of 3G.

“Kordia has been doing fixed wireless successfully for years, and with a tried and tested 4G solution like the one we were proposing for rural New Zealand, Rolleston residents – like those in every other ‘rural’ community – would have got seriously fast broadband speeds of between at least 10 Mbps and 20 Mbps,” says Hunt.

“We’re delighted to be able to help Tim out, but the rest of rural New Zealand is now stuck with old technology for generations to come,” he says.

ENDS

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