Community Law Centres O Aotearoa (CLCA) is calling on Government agencies to ensure emergency housing providers meet
basic standards as competing pressures mount over the Summer holidays.
“Handing over millions of dollars of taxpayer funding to private providers without any requirement for a decent level of
service and basic human rights to be adhered to is unacceptable, “says CLCA CEO Sue Moroney. “It amounts to no care and
no responsibility to protect families when they are at their most vulnerable.”
Community Law Centres have supported clients who have been placed into unsafe emergency housing and others who have been
treated unfairly by emergency housing providers.
“Our experience is that this worsens as motel operators favour holidaymakers over the homeless in the lucrative Summer
months. The people they have accepted significant funding for, suddenly find themselves evicted through no fault of
their own”
Emergency and transitional housing tenants were exempted from the Residential Tenancies Act when it was amended earlier
this year, meaning that they do not have the rights or complaints processes that other tenants have.
“The Ministry of Social Development has a duty to ensure its clients are protected by basic provisions and rights. It
also has a duty towards taxpayers, to ensure they are getting value for money,” says Sue. “MSD has informed us that the
average length of stay in emergency housing has now risen to 14 weeks. Standards need to improve.”
CLCA has requested that MSD has a standard contract they offer emergency housing providers before the release of any
funds to them and that they have an accreditation process for any providers they suggest to their clients for emergency
housing.
“This would be standard process in any other Government procurement – it’s even more important to have them in place
when people are so vulnerable,” says Sue.
“The Code of Practise being developed for transitional housing by the Ministry of Housing and Urban Development looks
promising, but it would need to be underpinned by appropriate contractual arrangements and a complaints process that
emergency housing tenants can easily access.”
ENDS