Yesterday the Government provided some more clarity on what a shift to Alert Level 3
will look like for our business community. We are still waiting to hear on Monday whether the country will be moving
down to Alert Level 3 at midnight on Wednesday, April 22 or if the lockdown will be extended.
This morning Finance Minister Grant Robertson
indicated that when we do shift to Alert Level 3 it would last for at least two weeks.
It’s good that we now have more detail on what Level 3 will look like. This will help businesses who are able to start
operating again to prepare so they can hit the ground running when the alert levels are dropped.
The key message from PM Jacinda Ardern was that under Level 3 ‘Safe Businesses’ will also be able to operate along with
If people can work from home, they should continue to do so.
If they NEED to return to work, the workplace will need to apply clear and documented Health and Safety practices – more
information on what will be required for specific sectors will be available in the coming days.
Businesses that are only accessed by the staff, and aren’t customer facing, such as those in building and construction
or forestry, will be able to operate again under strict health and safety and physical distancing rules.
According to the PM, businesses that are accessed by the public or customers such as retail, hardware stores and
restaurants will be able to operate but only for online or phone purchases and contactless delivery or click and
This may require some innovation from businesses to continue operating. Already we are seeing some of our cafes and
restaurants looking into utilising apps and other innovative systems to allow them to operate in a contactless manner.
We urge Coasters to support our local businesses that are going online and starting to operate in a click and collect
manner. Order locally rather than from off the Coast if you can help it.
Under Level 3, businesses cannot offer services which involve face-to-face contact or sustained close contact (e.g.
hairdressing, massages, house cleaning, etc).
While it is great news that under Level 3 more businesses will be able to operate again in some capacity, we still
recognise how difficult this is for those who have longer to wait before they can get working again.
Again, we encourage any business going through this crisis to reach out for assistance. At DWC, we are here to help you.More information about Alert Level 3.
Most, but not all businesses can start to open under Alert Level 3. They must take health measures to keep their workers
• Workers must work from home if they can.
• Workplaces must operate safely – keeping one metre between workers, recording who is working together, limiting
interaction between groups of workers, disinfecting surfaces, and maintaining high hygiene standards.
• Retail and hospitality businesses can only open for delivery and contactless pre-ordered pick up – customers cannot
• Supermarkets, dairies and petrol stations can continue to allow customers into their stores, with the same
restrictions and measures in place as Alert Level 4.
• Businesses cannot offer services which involve face-to-face contact or sustained close contact (e.g. hairdressing,
massage, house cleaning, or door-to-door salespeople).
• Other in home services can be delivered if it is safe to do so (like tradespeople for repairs or installations) – keep
two metre separation from those in the house.
• Most workers will not require PPE to stay safe at work. Incorrectly used PPE can create more risk. Good hygiene
measures like hand washing with soap and water, physical distancing, sneeze and cough etiquette, and wiping down
surfaces is the best defence against COVID-19.