(Headline abbreviated, original headline: Tauranga and Porirua City Councils in next round of LGOIMA practice
Chief Ombudsman Peter Boshier has announced a further two self-initiated investigations into the official information
practices of selected councils.
The investigations aim to establish whether councils have the leadership, culture, organisational systems, policies and
procedures in place to support good official information practices.
The councils selected for investigation are Tauranga City Council and the Porirua City Council. These follow the
announcement of investigations of the practices of the Buller District Council and Invercargill City Council in early
‘I have spoken to the Chief Executives of the two councils, and they both welcome the initiative’, says Mr Boshier. ‘The
selection process takes into account my strategic priorities, which for this year includes a continuing focus on local
government, public perception of how an agency complies with its official information obligations, factors that might
increase the public interest in how the agency is managing its obligations, and any complaints and contacts my Office
‘In addition to continuing my practice investigations into how central government agencies fulfil their obligations
under the Official Information Act (OIA), this tranche of investigations focuses on the local government sector under
the Local Government Official Information and Meetings Act (LGOIMA).
‘We want to see if councils are making the same progress as central government, as both the LGOIMA and the OIA are
lynchpins of openness and accountability in our democracy. They encourage New Zealanders to take part in issues that
affect them, and increase the transparency required by officials.’
Mr Boshier said the investigations were integral to his long-term strategy to help raise the quality of official
information delivery from the public sector.
‘I have to reinforce that the reports are not exercises in casting blame or being critical for criticism’s sake - they
are also not used to rank agencies. Reports are tailored to each agency.
‘The key thing about these reports is that they not only help the agency involved, they also show other agencies what
good practice can look like, and thereby help them improve as well.
‘The outcome of the investigations will provide New Zealanders with continuing trust and confidence in public sector
agencies, and outline the standards to which public sector agencies should aspire in terms of decision-making processes,
transparency and accountability.’
The Chief Ombudsman is also keen to get the public’s input into the process, and has set up a survey for those who have
recently made a request to access information held by the councils, or who have engaged with them through the LGOIMA
processes within the last 6-12 months.
Surveying the agencies and the public
To assist in the investigations, the Chief Ombudsman will seek input from the public, councils and their staff.
Throughout the course of the investigations, areas of good practice may be identified, and where any areas of weakness
are found, suggestions may be made for improvement.
The survey looks at the councils’ processes, and peoples’ experiences had with them. They are not designed to reopen
individual cases. For a new complaint, the usual process of approaching the Ombudsman remains. The survey is open until
Friday 24 January 2020 and is available on the following links: