NZUSA Media Release – Friday 6 December 2013
Wellington conference highlights importance of Student Voice
The importance of research into hearing and heeding the student voice for ensuring and enhancing the future quality of
tertiary education has been highlighted at an international conference on student services closing at Victoria
University in Wellington today.
A keynote paper jointly delivered by the sponsors of the research - the NZ Union of Students’ Associations (NZUSA) and
the national centre for tertiary teaching excellence Ako Aotearoa - drew attention to the limitations of current
structures for giving students a sufficiently representative voice to ensure the quality of the on- and off-campus
education experienced by students doesn’t go backwards because of poor institutional stewardship.
NZUSA president Pete Hodkinson commended organisers of the ‘Innovation in Changing Times’ conference for the prominence
they had given to tacking a long list of “tough issues” that first year students in particular are faced with, along
with all of the structural issues that can undermine the equity of and accessibility to tertiary education.
“The range of presentations about adapting and strengthening student services practices and introducing new approaches
has been impressive,” said Hodkinson.
“As shown by the topics covered this week the perception or assumption that tertiary education is somehow an ‘easy ride’
is totally misguided.
“Students are confronted by all sorts of issues at an often vulnerable age and stage of life that put their wellbeing at
risk. We know that the mental health risks faced by students related to the impacts of factors like negative financial
stress are very, very real, and it was encouraging that this was one of the key themes this week.
“NZUSA supports student support strategies that increase retention and achievement, and that open the opportunity for
tertiary education to more New Zealanders.
“However as covered during the week more work needs to be done in specific areas of need and built more strongly into
the Tertiary Education Strategy, be that respecting disability expertise, increasing Māori and Pacific postgraduate
participation, cultural needs, gender and sexuality needs or promoting student resilience online through better
engagement.
“As discussed at this conference core equity principles – including the principle of student representation – can be
tools for brokering better institutions. Because no one wants student distress to lead to student failure there is also
a need to ensure principles like pastoral care and provision of student services aren’t captured by a bureaucratic
tick-box approach, but are truly collaborative by putting students in positions of equal control over student affairs”.
The “Innovation in Changing Times” conference was organised by the Australia and New Zealand Student Services
Association (ANZSSA) and only takes place in New Zealand every six years. The Student Voice research published by NZUSA
and Ako Aotearoa can be referred to at www.akoaotearoa.ac.nz/projects/student-voice-effective-representation-and-quality
ENDS