Release of Government Use of ICT Survey 2008

The State Services Commission today released the results of the 2008 Government Use of ICT Survey.

"The information from the survey will assist in facilitating better coordination of ICT investments across the State sector, and provide insight into opportunities for improving productivity gains in individual organisations and the sector as a whole.

"The survey report highlights some issues where more proactive awareness of, and coordination with, other State sector agencies could drive improved ICT efficiencies. There are also further opportunities for improvement in both the quality and value of ICT procurement and investment, both for individual agencies and across the State sector. The information collected in this survey will also help identify whether the State Services are receiving value for money from their ICT investment," said Laurence Millar, Deputy Commissioner, Information and Communication Technologies.

The Government Use of ICT survey, formerly run by Statistics New Zealand, is a survey of government Chief Information Officers (CIOs) or their equivalent role. Its aim is to provide information about the present state of government ICT use and ICT investment practice.

The 2008 survey was an online questionnaire distributed to 163 State sector organisations - 144 central government organisations and 19 state-owned organisations. The overall response rate was 64 percent. The response rate for larger organisations (more than 1000 employees) was significantly higher than for smaller organisations (less than 50 employees). The 2008 survey results are therefore more representative of larger organisations than of smaller ones.

Key findings include:

Total State Sector expenditure on Information and Communication Technology (ICT) in the year to 30 June 2008 was $1.9 billion.

Responding Chief Information Officers (CIOs) typically perceived that they spent a relatively high proportion of total ICT expenditure (median 79 percent) on keeping the business running as opposed to transforming it (providing new and improved services).

Fifty-four percent of organisations probably do not reuse information that a person has already provided.

By providing relevant and current statistics on ICT practice in government, the information from this survey will help target and measure the success of current initiatives to improve service levels and provide value for money across the sector.

Each participating agency will receive a copy of the survey results for use in their own organisations.

The summary of the survey results can be found at: http://e.govt.nz/resources/research/ict-survey-2008

ENDS

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