Minister welcomes sensitive claims clinical review

Published: Thu 9 Sep 2010 12:37 PM
Minister welcomes sensitive claims clinical review
ACC Minister Nick Smith is urging ACC to adopt the recommendations of an independent clinical review into the sensitive claims pathway released today.
“I initiated this review because I was concerned about the claims process for sensitive claimants but wanted expert independent clinical advice,” Dr Smith said. “The Sensitive Claims Pathway Review Panel has done a good job and I am confident that with the changes underway and those recommended, survivors of sexual abuse will receive timely and best possible clinical support.
“While I acknowledge that managing sensitive claims is very challenging, I am not satisfied with ACC’s handling of this issue. There are important lessons for ACC to learn from this report. As recommended, I will be implementing an independent monitoring group to ensure ACC delivers on the report’s recommendations.”
Chair of the Panel Dr Barbara Disley said it had heard from about 50 survivors of sexual abuse, 30 organisations representing psychiatrists, psychologists, psychotherapists and counsellors, received nearly 180 written submissions, and met all the relevant key government agencies.
“Virtually everyone who made their views known to us told us of the major difficulties that have been caused by the Pathway,” Dr Disley said.
The report proposes some initial changes and gives a series of recommendations that ACC will need to carefully work through with stakeholders.
“I am heartened that ACC has listened to our early concerns and made initial changes” Dr Disley said. “As a result, survivors who make a new claim or have a claim already in the system now have 16 hours with a treatment provider available to them immediately. This has been welcomed by many people.”
The Panel’s proposals cover the thorny question of how ACC should make sure it operates within the law while still making certain that survivors can get ready access to high quality support and treatment that meet their individual needs. There are recommendations aimed at improving how ACC involves stakeholders and communicates with clients and with treatment providers.
The report also recommends that attention is paid to quality at all levels including the practitioners who deliver treatment and assessment services, the appropriateness of the type and length of treatments, and the timeliness and responsiveness of ACC’s own systems.
To access the report click here: Review of the ACC Sensitive Claims Clinical Pathway

Next in New Zealand politics

Whakatōhea High Court Decision
By: The Maori Party
Judith Collins - Speech To Lower North Island Regional Conference
By: New Zealand National Party
Fair Pay Agreements To Improve Pay And Conditions For Essential Workers
By: New Zealand Government
Statement On The Speaker And Annual Review Debate
By: New Zealand Government
Mallard Fails To Give Taxpayers A Straight Answer
By: New Zealand National Party
Independent Review To Explore Future For Local Government
By: New Zealand Government
PM Ardern And PM Morrison - Commencement Of Two-way Quarantine-free Travel Between Australia And New Zealand
By: New Zealand Government
Whakatohea Hapū Win Customary Marine Title In High Court
By: Te Ringahuia Hata
Branko Marcetic: Labour’s Pay Freeze Isn’t Just A Betrayal Of Workers – It’s A Rejection Of Mainstream Economic Thinking
By: Victoria University of Wellington
Labour Stuck In 1970s With National Awards 2.0
By: New Zealand National Party
ACT Would Repeal Undemocratic Compulsory Unionism
By: ACT New Zealand
Bus Drivers And Supermarket Workers Will Welcome Fair Pay Agreements
By: First Union
E tū Welcomes Next Steps For Fair Pay Agreements
By: E tu
Fair Pay Agreements Should Be Terminated
By: Business NZ
FPAs Have No Place In Modern Workplace - Canterbury Chamber
By: Canterbury Employers' Chamber Of Commerce
View as: DESKTOP | MOBILE © Scoop Media