Hon David Cunliffe Minister of Communications
Keep your phone number when you change provider
Consumers will be able to keep their existing home and mobile telephone numbers when they change service providers from
Sunday, says Communications Minister David Cunliffe.
"The establishment of number portability from 1 April for local and mobile telephone services is a welcome and
long-anticipated service that removes some of the costs associated with changing telecommunications providers," Mr
Cunliffe said.
"Pleased as I am that the service is now available, I note it has been a long time coming. The industry has been working
on this for approximately a decade.
"When I became minister in 2005, I accepted a final deadline for its start of 1 April 2007. I am delighted the industry
has met that target, and I congratulate all involved.
"The Telecommunications Carriers' Forum is to be applauded for its efforts in taking over leadership of this industry
issue and bringing the telecommunications carriers together to make this service available to consumers."
Local number portability will let fixed (landline) customers change service provider but keep the same telephone number
within a local calling area. Cellular number portability will let a mobile (cellular) customer change provider and keep
the same mobile number, including the same cellular network access code.
Local and cellular telephone number portability are both regulated services under the Telecommunications Act 2001. The
regulations allow for the Commerce Commission to determine all or some of the terms on which an access provider must
supply the service to an access seeker
"In December, the Labour-led government agreed to continue to regulate number portability, along with nine other
telecommunications services. That decision was taken to promote competition in telecommunications markets for the
long-term benefit of end-users, and will have helped to speed the establishment of portability."
ENDS