David Carter
National Housing Spokesperson

16 May 2004

100 years for "speedy" resolution

Latest figures released by the Weathertight Homes Resolution Service show that there is still no end in site to the leaky homes crisis, says National's Housing spokesman David Carter.

Figures just released by the Service show that 87 out of 1821 claims have been resolved.

"The Government told homeowners that their disputes would be resolved in a 'speedy, flexible and cost effective' manner, but 18-months later just 5% of claims have been resolved," says Mr Carter.

"In the last fortnight, just four resolutions have taken place. This is an appalling statistic but it's a big step up from last month when, on average, there was just one resolution a week.

"The Government's slow and bureaucratic response is typical. For owners of leaky homes, uncertainty remains simply because the media storm surrounding the situation has passed," says Mr Carter.

"At this rate, it will take over 100 years for all claims to be sorted out. Who in the Labour Government is prepared to call that 'speedy'?"

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