More than 215,000 adults say they would like extra help and advice to cope with isolation and stress caused by the
COVID-19 Level Four Alert lockdown.
While most adults are coping well, a Horizon Research nationwide survey finds large numbers of younger people, adults in
single parent families with children at home and those on lower incomes have felt isolated and lonely.
The April 8-14, 2020, survey of 1,267 adults nationwide reveals 71% of adults rate their degree of loneliness and
isolation between 1 and 5, and 28% rate it between 6 and 10 (where 0 = not isolated and lonely at all 10 = very lonely
and isolated).
Horizon says this indicates an estimated 1,017,500 adults have felt some degree of loneliness and isolation. Among
18-24-year-olds 66% say they’ve felt this. Those least likely to have felt this way are those aged 65+.During the Alert Level 4 lockdown have you felt isolated or lonely?ALLAGE GROUP18-24 years25-34 years35-44 years45-54 years55-64 years65-74 years75 years or over0 - I have not felt isolated or lonely at all29%4%18%32%39%35%36%35%111%9%7%11%8%12%19%15%210%3%9%7%10%12%12%23%39%10%9%9%11%9%8%3%44%0%6%3%3%3%4%4%59%8%10%4%8%12%10%5%67%26%8%6%3%4%5%5%77%7%12%10%7%7%2%3%86%15%9%5%4%2%2%4%93%5%3%2%4%1%2%2%10 - I have felt very isolated or lonely6%13%8%11%4%4%0%1%I'm really not sure1%0%2%1%0%0%0%0%N (unweighted)1,2274920922727023216080
By household type, those who say they have felt very isolated and lonely (score 10 out of 10) are those in single parent
households with three or more children at home (18% of these households), and those with a single parent and one or two
children at home (16%). One in 10 of those flatting and boarding also felt it keenly (10%).
By personal income, maximum levels of loneliness and isolation are felt by those with personal incomes of $20,000 a year
or less.
When it comes to getting extra help and advice to cope, those most wanting this are 18-24-year-olds. 23% say they want
help. Those aged 35-44 years and 25-44 years are also slightly above the overall average of 6% saying they want help.Would you like some extra help or advice to help you cope with isolation and stress?ALLAGE GROUP18-24 years25-34 years35-44 years45-54 years55-64 years65-74 years75 years or overYes6%23%8%9%3%1%1%2%No, thanks87%73%79%84%90%95%96%94%I'm really not sure7%5%13%7%7%4%3%5%N (unweighted)1,2274920922727023216080
The results mirror earlier studies by Horizon and others which have found loneliness and isolation is being suffered
most by younger age groups, even without the COVID-19 threat.
The survey was conducted among members of Horizon’s nationwide specialist HorizonPoll online research panel between
April 9 and 12 (mostly between April 9 and 10). There were 1,267 respondents aged 18+. The survey sample is weighted by
age, gender, employment status, educational level and personal income to ensure a representative sample of the adult
population at the 2018 census. At a 95% confidence level, the maximum margin of error is +/- 2.8%.Government help:
The Government is offering help services. People can call text 1737 to ask to talk to a trained counsellor or call the Government Helpline 0800 779 997 (8 am –
10 pm, 7 days a week).