HiNZ Delegates Interested in Value-Based Healthcare
Delegates at this year’s HiNZ conference were interested to learn about The Clinician’s cloud PROMs solution to help
them move towards a value-based care model, says the company’s CEO Ron Tenenbaum.
The Health Informatics New Zealand conference was held in Rotorua from November 1-3 and attended by more than 900
Tenenbaum says many attendees were keen to hear about his company’s solution ZEDOC, which provides pre-configured and
standardised Patient Reported Outcomes Measures (PROMs) questionnaires to patients via SMS, email or mobile app.
“People have been really excited about our PROMs solution, knowing they will be able to remain engaged with their
patients when they leave hospital through the patient app and collecting data longitudinally,” says Tenenbaum.
“In three days, we have seen 75% of our target audience and had meaningful discussions with them. We are now looking
forward to working on several large scale projects that were discussed in these meetings”.
The main premise of value-based care is that it reveals what treatments are working from the patient’s perspective,
while containing or even reducing costs to the healthcare system.
ZEDOC is a cloud-based solution that enables clinicians to gain this insight via the distribution, collection and
analysis of PROM questionnaires throughout the patient’s care journey. ZEDOC’s AI driven mobile app also gathers data
from wearable devices, providing another layer of information to clinicians.
Tenenbaum, a former clinician himself, explains that the combination of readings from wearable devices, alongside what
the patient is reporting via the PROM questionnaire, gives clinicians both a subjective and objective view of how the
patient is doing.
“Once the patient leaves the hospital, we don’t know what’s happening and this is exactly where the PROMs value
proposition comes into play as it covers post-discharge or in between visits,” he says.
After starting up 2.5 years ago, The Clinician is moving from pilot stage to signing commercial agreements with
ZEDOC is already being used by a New Zealand District Health Board, in three hospitals in Singapore and a large research
group that works across Australia and New Zealand.
In addition The Clinician has developed an eDischarge product that is about to go live at MercyAscot Hospitals in
Tenenbaum says that some health systems, like the NHS, are already mandating the integration of patient perspectives
such as PROMs into routine care delivery and requiring submission of data for reimbursement and practitioner
“New Zealand is rapidly moving in the same direction towards a value-based care model,” he adds.
“We had a lot of conversations with our target audience, so I was able to understand where they are in the journey of
implementing value-based healthcare and understand their challenges and concerns around integration, a specialty area of
“Many people were from the technical side, so they wanted to know how the information would flow into the system and how
to communicate and close the loop with the patients,” Tenenbaum says.
“It was very beneficial and helped sharpen our proposition.”