Quality Accounts – how we’re meeting Canterbury’s needs

December 11, 2014

Quality Accounts – a snapshot of how we’re meeting Canterbury’s needs

The third edition of the Canterbury Health System Quality Accounts have been published.

The Quality Accounts provide a snapshot of how the Canterbury Health System is meeting the needs of our community and we hope you will take a moment to check how we are doing.

David Meates, Canterbury DHB chief executive says the Quality Accounts demonstrate the Canterbury Health System’s commitment to high quality health care.

“It also shows how we are progressing with continuous quality improvement and how we monitor quality and safety. It highlights our successes, what we have learned and our future plans,” Mr Meates says.

This year’s Quality Accounts has 10 key areas:
• Consumer experience
• Preventing harm
• Fewer people needing hospital care
• People are seen and treated early
• People are supported to stay well
• Living within our means
• Equity
• Improving end of life care
• It’s all happening – facilities developments
• How we measure up.

The key areas support the health system’s goal to keep people healthy and well in their own homes and communities.

Additional sections including ‘Consumer experience’, ‘It’s all happening’ and ‘How we measure up’ are important development areas for Canterbury.

“‘It’s all happening’ is our section detailing the facilities redevelopment and ‘How we measure up’ tracks our performance with the National Health Targets and the Quality and Safety Markers set by the Health Quality and Safety Commission. It also outlines our focus for the coming year.”

The Quality Accounts require health care providers to give an account for the quality of their services in a similar way to financial accounts showing how an organization used its money.

The Canterbury DHB Quality Accounts are released and published on our website. Hard copies will be available for to read in waiting rooms throughout Canterbury DHB hospitals and the community.

If you have any feedback about these Quality Accounts and whether they provide relevant and useful information on the quality of health services being delivered in Canterbury, please email qualityaccounts@cdhb.health.nz or write to Susan Wood, Director Quality and Patient Safety, Canterbury DHB, PO Box 1600, Christchurch.

ENDS

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