Media release
21 August 2014
St John to recruit 158 additional frontline ambulance staff in 35 key locations by July 2015
St John is increasing frontline staff numbers by 158 paid staff in 35 locations across New Zealand.
This patient-focused move will improve service response times, reduce single crewing levels and improve patient and
staff safety.
These new operational positions will be funded by St John, the Accident Compensation Corporation (ACC), and the Ministry
of Health:
•57 will be funded by St John (as announced in February 2014) - a commitment of $4 million a year, from fundraising and
commercial activities
•82 from additional ACC funding– a commitment of $5.5 million a year
•19 from additional MoH funding – a commitment of $1.3 million.
This latest staffing initiative has been made possible by the support of ACC who have agreed to move from a
‘fee-for-service’ funding model – where St John invoices ACC for each accident related injury - to paying a fixed share
directly towards St John’s national emergency ambulance operation. This change better reflects the largely fixed cost
nature of planning and providing a comprehensive ambulance service.
This will also see St John directly contributing to important ACC initiatives such as improved falls prevention,
improving outcomes from spinal cord injuries and major trauma. ACC will also assist St John to progress initiatives
aimed at improving Maori health outcomes, by funding Maori liaison roles in its Clinical team.
In addition to funding for more frontline staff, the Ministry of Health has contributed to the Auckland 111 Clinical Hub
initiative (to manage non-urgent incidents through telephone advice) and has confirmed a 1.4% increase on base funding
for 2014/15.
These new roles will address full crewing issues in Christchurch, Dunedin, Hamilton, Palmerston North, Napier, Mt
Maunganui, Tauranga, Waimakariri and Pukekohe.
The additional frontline ambulance staff will be located in the following areas:
AreaTotalAlexandra2Palmerston North5Auckland27Picton1Christchurch20Pukekohe2Dunedin2Rangiora4Fielding2Rotorua4Gisborne2Tauranga2Hamilton6Te Awamutu2Huntly2Te Kuiti1Kawerau1Temuka2Levin2Turangi1Mosgiel2Waihi2Mount Maunganui4Waipukurau2Napier3Wairoa2New Plymouth4Wanaka1Ngaruawahia2Whangamata1Ohakune2Whangarei2Otorohanga1Whitianga1Pahiatua2FTE total121
Along with another 37 staff to provide relief cover:
•11 across Auckland, Whangarei, Waihi, Whangamata and Whitianga
•16 in the central North Island
•10 in the South Island.
Sixteen of these roles will be new Emergency Medical Assistants (EMAs). As part of our five-year workforce plan to
achieve full crewing, St John is proposing to establish this new frontline paid role to be rostered as a second crew
member to work alongside Paramedics and Emergency Medical Technicians in specific parts of the country.
Peter Bradley, St John Chief Executive said St John has done detailed analysis to understand how current ambulance
resources match actual patient demand.
“This work led directly to a commitment from St John to fund additional frontline staff and to make a number of staff
roster changes.
We are now partnering with ACC and the Ministry of Health to build on this commitment - to respond to demand, to deliver
a good value, sustainable service and to be able to deliver the best possible patient care.”
This new funding model also helps St John deal with current organisational priorities while at the same time more
confidently prepare for the longer term.
“It’s another step to achieving our ambition of right care, right time. This is also the biggest recruitment of
additional ambulance staff in our history.”
ENDS