Ryman Healthcare Named New Zealand’s Most Trusted Aged Care Brand

Ryman Healthcare (Ryman) is proud to be named New Zealand’s Most Trusted Brand in the aged care and retirement village category at the 2025 Reader’s Digest Most Trusted Brands Awards.

This marks the eleventh time Ryman has received the top industry award, reinforcing its long-standing reputation as New Zealand’s most trusted and largest provider of retirement living and aged care.

Ryman Chief Executive Officer Naomi James says the award is a meaningful endorsement of the company’s ongoing commitment to residents and their families.

“Care is at the heart of everything we do, and we appreciate the trust our residents and their families place in us to deliver on this commitment.”

Since 1984, Ryman has been guided by the belief that care should be ‘good enough for Mum and Dad’ - a principle that continues to inspire and unite the team 40 years on.

“I’m incredibly proud of our team,” says James. “Their dedication, kindness, and the way they go the extra mile every day is what makes this recognition so meaningful. It’s a true reflection of the care they show our residents, and their commitment to our purpose of delivering freedom, connection, and wellbeing as we grow older.”

Survey participants praised Ryman for its wonderful staff, excellent amenities, and the full range of care options offered across its villages, highlighting experiences of peace of mind for their loved ones. One participant noted:

“Ryman has been fantastic for my Nana. The staff are so caring and helpful.”

The annual Reader’s Digest survey, conducted by Catalyst Consultancy & Research, asked 1,750 New Zealanders to select and rate the three brands they trust most across 66 different categories.

Ryman has won the top consumer award every year since 2014 aside from 2017 when it was highly commended.

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