New Zealand is known for its extremely varied climate, there’s a reason why Auckland is known as the city that
experiences four seasons in one day. It has always been a bit of a balancing act for Kiwis to keep their homes in a
comfortable climate. Varcoe Heat Pumps and Air Conditioning have been providing commercial and residential climate
control solutions since 1975. With over 45 years of experience, Varcoe’s success has always been built on a foundation
of high-quality service and in-depth expert knowledge on heat pumps and air conditioning systems. But don’t just take
our word for it, Varcoe’s reputation for excellence is on full display, direct from their customers, on both their
Goggle Business and Facebook page.
“From start to finish it was the best experience dealing with the team from Varcoe. John was extremely prompt and
thorough with all communication. Something many other businesses had failed to do when we were looking. The guys that
did the installation worked so hard all day/evening and were all so professional & friendly. Having the unit has made the world of difference to our business! Thank you, Varcoe, it was an absolute
pleasure and extremely refreshing to deal with such a great business” Katie from Tegan & Beau Hair Salon writes on their Facebook.
This is just one of many 5 star reviews that populate Varcoe’s social media and online presence. A major factor to
Varcoe's success is that it treats every single step with care and consideration, providing the best solutions possible
for its customers paired with unparalleled service. As John wires on Varcoe’s Google Business page:
“Great service, from the heat pump product recommendation from Marti to the installation today by the two Technical
engineers. Quality workmanship, tidied up afterwards and good explanation of the use of the system. Quick response time
from quote to install which was fantastic. Would recommend Varcoe anyone considering installing a heat pump for their
house”
With every satisfied customers’ praise, there are definite commonalities in customer reviews that set Varcoe apart from
other heat pump and air conditioning suppliers. Due to the long term success of the company, the level of knowledge that
customers have access to, accurate quotes and fast and efficient service are all elements that have been fine-tuned and
optimised over the vast amount of years Varcoe has been in operation for. But it’s not only the sale and installation
services that get praise, their repair and maintenance services are consistently thrust into the limelight too
“It has been a real pleasure to work with Tim and the technician Stephen. Everything went well and smooth, after some
magical touch my heat pump is working fine again! Thank you for making the trip to the west area, thank you for helping
me out. Reasonable charge and quality service. 100% recommended to anyone who needs repairing service, 5 stars! :)”
writes Melody on Google.
Varcoe aims to exceed customer expectations. While the company has grown over the years, at the end of the day its
connection with its customers is still at the forefront of everything they do. It’s all part of doing business in a
country like New Zealand, nurturing our neighbourly roots and being part of a community. Sometimes it means more to a
customer than just “installing a heat pump”. Sometimes it’s by alleviating some of the stress of unfortunate situations.
“So grateful for the prompt and efficient service providing and installing a heat pump for my parents in time for my Dad
coming home from the hospital,” says Julia on Facebook.
And then sometimes, a little guidance from the experts is all that is needed to undo some frustration
“I called into Varcoe with what turned out to be a really basic problem. Jamie was able to help me and despite it being
a very simple solution, she remained very professional and did not make me feel silly. She is a credit to the firm”
remarks Sue on Google.
You’ll notice how many customers bring up the names of individual staff members from Varcoe, as the whole team takes the
time to listen and understand each customer's individual requirements. It is these personal touches that cement Varcoe
as Auckland's leading supplier of heat pump and air conditioning solutions, and is the exact reason why so many people
are returning loyal customers. One such customer is Zena, who writes on their Facebook page
“This is the 3rd heat pump Varcoe has installed for me. I have had one installed at home and two in rental properties.
All I have done is make a phone call very easy to deal with and prompt service. Thank You!”
It’s safe to say that Varcoe Heat Pumps and Air Conditioning have been industry leaders in Auckland for decades for good
reason. Their in-depth knowledge of Mitsubishi Electric, Daikin and Panasonic heat pumps and air conditioners paired
with incredible customer service and competitive prices set a high bar for their competitors to clear. With so much
social proof in the form of verified, 5-star reviews for the company, Varcoe is set to hold onto its number one spot in
Auckland for the foreseeable future. If you are looking for a heating or cooling solution for your residential or
commercial space, head to the Varcoe website today to find out more about their array of products and services. If you have any questions, don’t hesitate to reach out and get in contact with the team at Varcoe!