Almost half of the complaints actioned by WorkSafe were allegations of businesses opening when they potentially should
not have been under Covid-19 Alert Level restrictions.
By the morning of Friday 3 September, WorkSafe inspectors had completed 508 COVID-19 remote assessments. WorkSafe had
triaged 582 reports alleging COVID breaches through both its own online notifications form and as referrals from the
Unite Against COVID complaints form.
WorkSafe National Manager Planning Marcus Nalter says his team had been heartened by the cooperation from businesses
when WorkSafe follows up on notifications.
“For the most part, people are wanting to do the right thing in these challenging times, and we really commend those
taking the right steps. Our approach has been first and foremost about educating those we receive complaints about and
working with them to put safe systems in place to support their staff and their communities.
“Where we can’t get this level of cooperation, and there are people deliberately flouting the rules and not displaying
the right level of care, businesses can expect WorkSafe to consider enforcement.”
Almost half of the complaints actioned by WorkSafe were allegations of businesses opening when they potentially should
not have been.
The other main issues were about mask use, physical distancing (distance between people), and overcrowding (total
occupancy).
Most of the reports were about Auckland based businesses, followed by Christchurch, Hamilton and Wellington. The region
with the fewest reports referred to WorkSafe was Gisborne.
WorkSafe’s key reminders for businesses and the activity they would be seeking compliance on would be the following –It is each business’s responsibility to ensure they are legally able to operate under their area’s Alert Level. More
information on this can be found at on Business.govt.nz’s page Opreating at Alert LevelsEnsure your alternative contract tracing systems (so that people who don’t have the QR scanning app can record their
presence at your business) are easily accessible for patrons and adequately protect private information.Ensure you have record keeping in place for your own staff as well. This might be in the form of your roster system or
the use of access card records, or you many choose to implement an alternative.Get creative with implementing systems to encourage suitable physical distancing. Look at how the layout of your
premises can be adjusted to best facilitate this.