Companies selling snacks and fast food leveraged Aotearoa’s first pandemic lockdown to market their unhealthy products
to New Zealanders, a University of Auckland study shows.
Social media posts from 14 of 20 of the nation’s biggest food and drink brands during March, April and May last year
referenced the Covid-19 response, according to an analysis just published in the journal Frontiers in Nutrition.
Posts used phrases such as #allinthistogether (Domino's), “Kia kaha [Stand strong]” (McDonald's), and “We know these are challenging times for all of us…” (Lindt). Other posts encouraged overconsumption “Not sure who needs to hear this, but you can order Domino’s more than once today. It’s OK.” (Domino's) or applauded front-line workers while referencing the brand's own product “The world is forever grateful to you for not having a break right now. #ThankYou” (KitKat, Nestle).
The researchers called these tactics ‘Covid-washing,’ similar to ‘greenwashing’ where companies use environmental
concerns as a marketing ploy. Covid-washing “portrays a company as empathetic and contributing in a meaningful way to
the pandemic response, when, in reality, it was just another strategy to promote products and choices that are
detrimental to health,” says lead author Dr Sarah Gerritsen.
The study found that out of 1,368 posts during the three months, 27% related to Covid-19 themes. Fast-food companies
were the most likely to reference the pandemic, with a rapid increase in their number of social media posts just prior
to the end of Level 4 restrictions.
The most common tactic (in 36% of posts referring to Covid-19) was linking a brand with community spirit. Suggesting
brand-related isolation activities was also common (23%), along with the message that consumption helps people to cope
(22%).
Six posts were found to potentially breach one of New Zealand’s advertising standards codes by promoting excessive
consumption or targeting children.
The authors argue that the findings cast doubt as to whether food and beverage companies were showing a “due sense of
social responsibility to consumers and to society” and did “not undermine the health and well-being of individuals” as
required under the New Zealand Advertising Standards Code.
The marketing of unhealthy food and beverages is widespread across multiple online platforms. During lockdown, Facebook,
in particular, became a way for companies to rapidly share advertising content to reach a large audience, as most of the
population was spending more time than ever online.
At the same time, many people were isolated or stressed, which increased their vulnerability to comfort or binge eating
and led to increased unhealthy food and beverage purchasing and intake. Other research from the lead author showed that
adults experiencing the most stress during lockdown, for instance those who had lost income or were juggling working
from home with childcare, were the most likely to struggle to eat healthily.
“Being bombarded by advertising online undermines our ability to eat well, and during the pandemic these companies were
preying on our anxiety,” says Dr Gerritsen. “The misappropriation of social concern about the pandemic in order to
promote unhealthy products and build brand loyalty at a time when many people were experiencing heightened stress is
unconscionable and undermined public health.”
The study covered five big brands in each of four categories: confectionery, snacks, non-alcoholic beverages, and
quick-service restaurants. The online platforms included in the study were Facebook, Instagram, Twitter and YouTube.
The study was conducted by the University of Auckland’s School of Population Health in the Faculty of Medical and Health
Sciences in collaboration with Deakin University in Australia and Healthy Auckland Together.
The full paper is available from Frontiers in Nutrition: https://doi.org/10.3389/fnut.2021.645349