IDC MarketScape Names Unisys as a “Major Player” for Asia Pacific (ex. Japan) Workplace Services in the Era of
Multiplied Innovation
Unisys Corporation (NYSE: UIS) announced today that the company has been positioned as a “Major Player” in the IDC MarketScape: Asia/Pacific (ex. Japan) Workplace Services in the Era of Multiplied Innovation 2020 Vendor Assessment (Doc # AP46571220, June 2020).
Leon Sayers, lead advisory consultant for Unisys Asia Pacific said: “This IDC MarketScape report reflects the strategic
investments that Unisys is making in driving Artificial Intelligence into its complete portfolio of Digital Workplace
Services offerings. For example the InteliServe™ platform incorporates different technologies – natural language processing (NLP), artificial intelligence (AI), robotic
process automation (RPA), chatbot, cloud contact centre and advanced analytics – that not only provide intelligent
automation within service desk delivery, but also sentiment analysis to gauge user experience in real time.
“Across Asia Pacific there is increased interest in incorporating intelligent automation and augmentation to support to
workforces spread across remote locations or who have remote workers. By integrating new technologies such as AI,
robotic process automation, advanced analytics and machine learning, we are able to truly change the user experiences
within traditional services such as Service Desk or Field Services. In addition, Unisys has a solid cybersecurity
capability and capacity relevant for Workplace Services spanning its Unisys Stealth® software suite of offerings (Core,
Cloud, Mobile, Identity), backed by their consulting, technology implementation and managed security services,” Mr
Sayers said.
The IDC MarketScape: for Asia/Pacific (ex. Japan) Workplace Services in the Era of Multiplied Innovation 2020 Vendor
Assessment can be accessed here.
For more information on Unisys Digital Workplace Services, visit here.About IDC MarketScape:
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information
and communications technology) suppliers in a given market. The research methodology utilises a rigorous scoring
methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each
vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service
offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications
vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the
strengths and weaknesses of current and prospective vendors.About Unisys
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most
demanding businesses and governments. Unisys offerings include security software and services; digital transformation
and workplace services; industry applications and services; and innovative software operating environments for
high-intensity enterprise computing. For more information on how Unisys builds better outcomes securely for its clients
across the government, financial services and commercial markets, visit www.unisys.co.nz. Follow Unisys on Twitter and LinkedIn.