17 February 2020 – House of Travel were proud to receive four awards at the CLIA Cruise Industry Awards on Saturday, adding to the four
awarded at the Scenic Luxury Tours and Cruise Awards earlier this month.
The Cruise Lines International Association (CLIA) Australasia celebrate excellence in the industry and bring together
the brightest stars from Australia and New Zealand to recognize outstanding achievements from the year.
House of Travel took home four of the major awards at 19th Annual Cruise Industry Awards last night, taking out the
Cruise Month Promotion of the year for Australasia. Lorraine Van Veen from Botany was awarded Cruise Consultant of the
Year for New Zealand and Charlotte Chalman from Gore has been titled the Rising Star for New Zealand.
House of Travel General Manager Cruise, Jeff Leckey, who was recognized as Cruise Champion Australasia at the CLIA
awards, says, “As a company, we have really committed to upskilling our team and cruise specialists. In 2018 we set an
objective of having more CLIA qualified staff than any other brand in New Zealand; not only have we achieved that but we
have surpassed our own goals and have increased cruise masters 130%, cruise ambassadors 172% and accredited consultants
96%.
Scenic are a world-renowned luxury cruise and tour operator with over 30 years as an industry leader. At the 2020 Scenic
Awards, House of Travel took home the top three spots in the Top New Zealand Outlet category, with Papamoa, Te Awamutu
and Rotorua placing first, second and third respectively. All ten nominations for this coveted award were from House of
Travel, an impressive feat that illustrates the company-wide commitment to excellence in the Cruise industry.
Shelley Rich, from House of Travel Mt Maunganui, was named Top New Zealand Consultant. Four of the five nominations in
this category were from House of Travel.
“Not only the wins across the two awards but the number of nominations show the expertise the House of Travel group
offer to customers in this area. A huge congratulations to the nominees and winners this year. You are a real asset to
the House of Travel team and it is fantastic to have your hard work, dedication to the customer and passion for the
industry be recognized,” says Leckey.House of Travel CLIA 2019 Finalists
Cruise Consultant of the Year, New Zealand – Lorraine Van Veen, House of Travel Botany
Cruise Champion, Australasia – Jeff Leckey, House of Travel
Cruise Month Promotions, Australasia – House of Travel, “Cruise Catalogue”
Rising Star, New Zealand – Charlotte Chalman, House of Travel Lakers Gore2020 Scenic Cruise Awards
Top New Zealand Outlet – 1st place - Papamoa
Top New Zealand Outlet – 2nd place – Te Awamutu
Top New Zealand Outlet – 3rd place – Rotorua
Top New Zealand Consultant – Shelley Rich, House of Travel Mt Maunganui