Crisper, clearer 4G Calling available nationwide for Vodafone customers
VoLTE upgrade means less disruption when downloading content and simultaneously receiving calls
Wednesday 29 January 2020
Vodafone customers around New Zealand are enjoying crisper, clearer phone chats following the completion of the 4G
Calling upgrade program.
Key benefits of 4G Calling, or 4G VoLTE (Voice over Long Term Evolution) in technical speak, include reduced background
noise on voice calls and quicker call connection – as well as fewer interruptions if a phone call comes in while
streaming content.
Sharina Nisha, Head of Platforms, Vodafone New Zealand, said: “We know call reliability and sound quality is incredibly
important to our customers, so we are pleased 4G Calling is now installed widely around the country. We even managed to
complete our upgrade program three months ahead of schedule!
“A key benefit of 4G Calling is it can reduce disruption if you are streaming video or downloading content when a call
comes in, so 4G and 5G data speeds will be maintained.”
"This is part of our broader 5G technology upgrade program, bringing world-leading network technology to New Zealand.
VoLTE-enabled devices will stay on 4G rather than drop to 3G or 2G to make calls – and our 4G Calling service can
seamlessly transition to 3G if required, which means Vodafone customers can expect call continuity and a smooth
experience.
“The first area to benefit from 4G Calling was Auckland’s North Shore in June 2019, and we now have finished our
nationwide upgrade program. RBI2 sites are designed to support 4G Calling as they are switched on.”
4G Calling is available to Vodafone customers on a wide range of devices including newer Samsung models as well as the
iPhone 6 and above.
Nisha adds: “A key focus of our 4G Calling introduction has been on the end-to-end testing in conjunction with
smartphone manufacturers and 4G Calling is available on a wide range of newer devices.”
4G Calling is supported by technology partner Nokia, and delivers a key part of Vodafone’s voice evolution strategy.
For more information about 4G Calling, please visit: https://www.vodafone.co.nz/volte/
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