Chorus advisory | Weather impact on telecommunications services
Faults remain in parts of the telecommunications network throughout the South Island impacting broadband and landline
services.
On the West Coast the land slip has resulted in a number of power poles being displaced with Chorus fibre attached to
these poles. We believe there is approximately 1km of damaged fibre. The electricity provider in the area is in the
process of investigating and technicians are on standby ready to start repairs when able to do so. The Fox Glacier area
remains isolated.
On the East Coast, technicians have made use of all spare fibre capacity available to restore some services, though
approximately 3,600 homes and businesses may still be without broadband or phone. Access to the damage fibre locations
has now been granted by civil defence and work is underway to ascertain the extent of the damage to the fibre cables.
Chorus apologises to those impacted by the outages and is working as quickly as possible to get services back up and
running.
The next update is expected tomorrow morning.
For more information about outages on Chorus' network visit, https://www.chorus.co.nz/outages.
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