16 September 2019
Tech retail giant offering customers better peace of mind on purchases
Noel Leeming customers can now ensure enhanced purchase protection for the duration of their new products life cycle
through the company’s new Noel Leeming Protection service plan offerings.
From today, Noel Leeming, New Zealand’s largest technology and appliance retailer, will offer its customers the option
to purchase a service plan as an add-on to their technology or appliance purchase online or through one of Noel
Leeming’s 77 retail stores.
Noel Leeming Protection offers customers the ability to lock-in accidental damage cover, theft protection, automatic
replacement for items under $500 and blockage cover, just to name a few. This means that customers can now be covered
for most eventualities that can affect the use of their technology and appliances, providing peace of mind that they
won’t be without their item for long.
Noel Leeming CEO Tim Edwards says being able to offer customers a full suite of add-ons to their purchases is a great
way to enhance customer confidence in their decision making.
“We’ve noticed that consumers nowadays are interested in a more holistic solution, looking for protection programmes
that better support the way they use their technology and appliances.”
“We’re confident that this product goes over and above any competitor’s offer, is market leading, and a New Zealand
first in consumer purchase protection.”
“We’ve seen great results so far and feedback from customers who have used the service has been overwhelmingly
positive,” shares Mr. Edwards.
Hemaka Perera, director for Southeast Asia at Assurant, says the new Noel Leeming Protection offering has been built
with the customer in mind, and goes over and above the industry standard.
“We are thrilled to partner with Noel Leeming in offering a new product that that sets the standard for product
protection,” adds Mr. Perera.
At Noel Leeming, we don’t just sell tech, we live and breathe it, and over and above the Protection offering, using our
nationwide network of Tech Solutions specialists, we have passionate experts trained and ready to support customers with
any of their set up, connectivity or general technology needs,” affirms Mr. Edwards.
Previously, customers were offered extended warranty under SuperCover.
Noel Leeming Protection service plans are now available online and in all Noel Leeming stores. For more information,
The Noel Leeming Protection is underwritten by Assurant. Assurant, Inc.
(NYSE: AIZ) is a leading global provider of housing and lifestyle solutions that support, protect and connect major