IDC says the New Zealand IT services market is predicted to grow at a compound annual growth rate (CAGR) of 2.8% through
to 2023. This is a marginal increase on IDC's previous forecast predicting a 2.7% CAGR through to 2022.
New Zealand IT services revenue will reach approximately NZD$3,960 million in 2023, up from an estimated NZD$3,452
million in 2018.
These results are drawn out of IDC’s recently published "New Zealand IT Services Forecast and Analysis, 2018-2023"
report.
Out of the core IT services primary markets, it is the managed services market which is predicted to achieve the highest
CAGR through to 2023.
A driver of this accelerated growth is that organisations are shifting from cloud for business and system optimisation
to using the technology to create competitive advantages and in conjunction with other innovation accelerators, such as
IoT and AI. Chayse Gorton, ANZ market analyst for IT services, comments "With regards to cloud adoption, organisations
are prioritising innovation and security over cost and scalability."
Gorton says, "Organisations are moving beyond questioning whether they should migrate to the cloud. They are instead
analysing the impact of not migrating to the cloud and how they can use cloud to create competitive differentiation by
shifting digital talent from traditional in-house IT to innovation initiatives."
Over the next 5 years New Zealand organisations will leverage IT services vendors and their partners to help implement
and manage cloud solutions. This will play a big part in ensuring the continued growth of the IT Services market. The
challenge for IT services providers will be to differentiate themselves from competing vendors as cloud services become
increasingly commoditised. As a result, the ability to communicate their capabilities across complex digital ecosystems
and to partner effectively will become even more critical.
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