Reader’s Digest has announced its Most Trusted brands for 2018, and Harcourts, New Zealand’s largest real estate brand has come out on
top. Meaning that for the sixth consecutive year, New Zealanders have voted Harcourts their Most Trusted real estate
brand and making Harcourts the only real estate brand to have held this honour for this continuation.
Harcourts CEO Chris Kennedy says the support and faith New Zealanders continue to put into the company is humbling.
“To be named the Most Trusted real estate brand for six years in a row is an incredible achievement. We are not only
proud of our teams across the entire country, but we want to thank those New Zealanders who have worked with us and
voted us number one.”
“We take the trust New Zealanders place in us very seriously. After all, making the decision to buy or sell a property
is often one of the biggest, most important financial decisions all of us will make. You want to know that the sales
consultants you are working with have knowledge, experience, honesty and integrity.”
The challenge for the company is to keep finding new ways to deliver exceptional customer service. “That is absolutely
always at the core of everything we do. We are constantly looking at ways to improve our clients’ experience with us,”
“To ensure Harcourts is living up to this goal of offering clients a premium service, the company will, in 2018, launch
a client experience project. This will allow every customer the opportunity to rate their experience with our company
and our people, in a transparent way that can be measured. It’s an exciting innovation which will allow Harcourts to
continue to grow our people and constantly evolve our service to clients.”
“You hear it said a lot, that no relationship can work without trust. Trust is something you can’t put a price on. That
is why this title of Most Trusted is so important to us.”
Harcourts will receive this prestigious award on 30 May alongside other elite Kiwi brands such as Whittakers, Air New
Zealand and Resene.
Thank you, New Zealand.
Harcourts was founded in Wellington in 1888 and remains proudly Kiwi owned. Harcourts New Zealand has 194 offices and
2373 sales consultants nationwide. We specialise in residential, commercial, and rural property sales and provide
property management services.
Harcourts has been at the forefront of the real estate market in New Zealand for 130 years. Today, Harcourts
International has over 900 offices in ten countries around the world. Our success has been built on ensuring our people
have the knowledge, expertise and tools to achieve the best possible results for our customers. We are also proud to be
New Zealand’s Most Trusted real estate brand. *
Harcourts’ charitable arm, The Harcourts Foundation, was established in 2008 to support, grow and enrich our local
communities. In New Zealand, we proudly support Hospice NZ. In that time, it has raised more than $5 million
internationally, from which more than 350 New Zealand charities have benefited.
*Readers Digest Most Trusted survey, 2013-2018