RB Media Statement on racial abuse complaint
April 18, 2018
Yesterday, RBNZ was made aware of a consumer complaint at a Hamilton Pak n Save supermarket which involved one of our
sales representatives. The incident occurred on April 17, 2018.
RBNZ acknowledges the representative involved in the complaint was one of its staff and not Colgate, as reported today.
Since becoming aware of the serious nature of this complaint, RBNZ has launched an internal investigation process to
thoroughly understand the incident. This investigation is ongoing.
RB is a global organisation that champions and celebrates diversity. In order to live our core values, we expect our
staff to treat people with respect, recognising cultural differences and traditions, and taking steps to foster an
environment of tolerance and open, honest communication. Any discriminatory or disrespectful conduct goes against our
core values and is unacceptable in our business.
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