Digital core to future of New Zealand farming – Ballance
12 April 2018 – Ballance Agri-Nutrients’ today announced changes to its lead team that reinforce digitisation as core to
the Co-operative and the future competitiveness of New Zealand farming.
Chief Executive, Mark Wynne, says the creation of a new Chief Digital Officer role reflects a strategy to become a truly
customer-centric organisation, with digital at the heart.
Ballance was the first New Zealand organisation to go live with SAP S/4HANA in 2016, providing a foundation for the
launch this year of the MyBallance customer experience platform that puts customers in control – providing real-time
data and the capability to place and track nutrient plans and orders online 24/7, and with digital mapping the ability
to report accurately on nutrient application on their farms.
“We have made tremendous progress on our digital journey over the past few years – using data and analytics within our
business – and also in creating a truly outstanding experience for our customers. Our farmers are more connected than
ever, and this about our business being future ready.”
Mr Wynne says the current CIO, Dave Scullin, would be joining the Ballance executive as Chief Digital Officer
immediately. The role has responsibility for maintaining momentum for Ballance – “delivering a personalised service for
our customers, real-time data to drive decision-making and more simplified business processes”.
Together with digital capability, Mr Wynne says the transformation of Ballance’s onshore supply chain is a major
component of the strategic programme for the next three years. To ensure a sharp focus on this investment and process
improvement, the business is now separating the development of its New Zealand network under a new role, GM Onshore
Supply Chain. Other supply chain functions – including Procurement, Supply and Shipping, S – will be repositioned within the Finance function to accelerate and embed the efficiency gains achieved over the past
Based on planned investment in new infrastructure over the next decade, Ballance has also established a new role of
Infrastructure Engineering Programme Manager responsible for all infrastructure capital engineering projects across
Supply Chain, Fertiliser Operations and the Kapuni manufacturing site.
With the separation of the Supply Chain function, the role of GM Supply Chain has been disestablished. Mr Wynne says GM
Supply, Greg Delaney, has decided not to pursue a new role with Ballance, and will be leaving the Company on 31 May at
the end of this financial year.
“We are thankful for the contribution and legacy that Greg leaves from his 16 years in our business, across fertiliser
operations, distribution and in helping ensure surety of supply for our farmers through the seasons and into the future.
Mr Wynne says a process for recruitment for the new roles will begin immediately.