Severe weather forces cancellation of TranzAlpine

20 February 2018

Severe weather forces cancellation of TranzAlpine

KiwiRail’s TranzAlpine service has been cancelled for Tuesday and Wednesday due to the severe weather expected to hit the country in the wake of Cyclone Gita.

The cancellation of the award-winning Great Journeys of New Zealand service will affect 1416 passengers.

“We regret the inconvenience to our customers. We are always striving to deliver the best possible service, but safety is paramount,” says KiwiRail Group General Manager Sales and Commercial Alan Piper.

“We’re in close contact with our passengers, who are being offered a refund or the option to book alternative travel dates.”

A rail charter service between Christchurch and Arthur’s Pass has also been cancelled.

At this stage no Interislander sailings have been cancelled as a result of the weather, however we are continuing to closely monitor the situation and cancellations are possible.

“This is a developing situation and we are keeping a very close eye on the weather. Customers are being contacted and where possible being offered the opportunity to move to another sailing free of charge,” says Interislander General Manager Mark Thompson.

“We are sorry for any inconvenience to our passengers but safety is always our top priority.”

Passengers seeking more information can contact 0800 802 802 for Interislander and 0800 872 467 for TranzAlpine.

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