Westpac NZ is removing fees for its customers when they use automatic teller machines (ATMs) in New Zealand owned by
other major New Zealand banks.
The fee, which banks charge each other, will be absorbed by Westpac on its customers’ behalf.
Westpac NZ general manager of consumer banking and wealth, Simon Power, said the bank continued to listen to feedback
from its customers.
“We want to give customers the freedom to use our competitors’ ATMs without worrying about what sort of fee they might
be charged.
“We’re always looking for ways to better meet the needs of our customers and to help them to grow financially. For
example, we removed or reduced 11 banking fees last year, and we think this one will help make a difference as well.”
The changes will come into effect on 1 April 2018.