Trustpower Delivers Substantial Lift in Profit
Results at a glance (HY2018 compared to HY2017):
• Net profit after tax of $82 million, up $37 million or 82%
• Operating earnings (EBITDAF) of $159 million, up 44%
• Retail earnings (EBITDAF) of $29 million, up 109%
• Generation earnings (NZ and Australia) of $134 million, up 21%
• Underlying earnings after tax of $84 million, up $28 million or 48%
• Interim dividend of 17 cents
• Earnings per share of 25.8 cents, up 79%
Trustpower Limited (NZX:TPW) has delivered a substantial lift in profit for the six months ended 30 September 2017.
Announcing its interim results today, Trustpower Chair Paul RidleySmith said that the company’s diverse and flexible
fleet of generation assets, together with sound operating decisions, has allowed it to take advantage of above average
prices and record a strong result.
Trustpower’s total shareholder return over the six months has been 24 per cent.
“It is pleasing to see this improved performance reflected in our share price,” said Mr RidleySmith. “We also remain
committed to delivering longterm sustainable value for investors.”
An interim dividend of 17 cents per share, fully imputed, has been declared and is payable on 8 December 2017. Mr
RidleySmith said that, subject to meeting guidance levels, the company expects to be able to increase the dividend
payable at the year end.
Trustpower is actively managing its debt level and composition and will be repaying the retail bond maturing on 15
December 2017 and replacing it with bank debt.
Chief Executive Vince Hawksworth said the company’s retail earnings of $29 million were a positive sign that its
investment in growth was paying off.
“Our multiproduct retail business strategy bundling life’s essential utilities including power, gas, internet and phone,
is gaining momentum.”
Mr Hawksworth said the strategy was backed by a robust innovation and technology programme to ensure the company
delivered a great customer experience and remained one step ahead in an evolving customer world.
“When you place your customer at the heart of your business, results follow. We have continued to invest in developing a
strong service and technology platform, providing new options for our consumer queries including virtual agents and web
bots. It’s great to see more customers are choosing to engage with us digitally, 43 per cent of our customer
interactions are now handled by our virtual workforce.”
Mr Hawksworth said that growth in customer numbers had been modest, with retail acquisition campaigning put on hold
during the period while the company leveraged high wholesale electricity prices. However, Trustpower’s current marketing
campaign for new bundle customers was proving very successful and the company was on track for a 20 per cent increase in
telecommunication customers this year.
Trustpower’s retail business continued to make solid progress. Total utility account holders reached 390,000, a 1 per
cent increase from 385,000 at 31 March 2017. Customers with two or more products reached 94,000, a 4 per cent increase
from 90,000 at 31 March 2017.
“While the energy and telecommunications markets remain highly competitive, Trustpower’s bundled proposition resonates
well with customers who can see its value,” said Mr Hawksworth. “About 80 per cent of new customers who join Trustpower
now purchase more than one product.”
Mr Hawksworth said by focusing on service and value rather than just price, Trustpower is seeing its retail revenue
grow. “Our overall revenues of $520 million were up by $18 million or 4 per cent on the same period last year, with
growth in all product groups.
“It is fantastic to see the high number of customers who have remained with Trustpower once their initial contract
period has ended.”
Direct cost of sales increased in line with revenue, resulting in a retail gross margin increase of $11 million or 18
per cent. Other retail operating costs were $3 million or 6 per cent lower than the prior year.
Mr Hawksworth said that while a major contributor to the reduced costs was delayed promotional activity it waspleasing
to see the cost saving initiatives starting to bear fruit.
“Our continued focus on technology improvements is expected to both enhance customer experience and drive a
reduction in costtoserve and costtoacquire.”
New Zealand Generation
New Zealand generation production lifted 20 per cent due to the impact of strong hydrological inflows, resulting in
operating earnings of $127 million, up 24 per cent on last year. This reflects Trustpower’s geographically diverse fleet
of generation stations that allowed it to take advantage of record high inflows in some parts of New Zealand while other
parts were facing extremely low inflows.
The three generation schemes in New South Wales are all associated with irrigation schemes and as such they generate
predominately in summer. Early indications are that generation volumes this summer will be consistent with Trustpower’s
“We are continuing to work through our strategic review of the New South Wales assets and expect to have this completed
by early 2018,” said Mr RidleySmith. “These assets are performing well, but due to their size and distance from New
Zealand are a less strategic part of our portfolio.”
FY2018 Guidance and Outlook
On 13 October Trustpower revised EBITDAF guidance for the current financial year to be in the range of $255 million to
$270 million, assuming average hydrology and climatic conditions. This remains the guidance.
Mr RidleySmith said that looking ahead the company remained focused on optimising value from its generation assets, and
using innovation and technology to improve customer experience, reduce costs and drive product growth.
“Trustpower will continue our pursuit of profitable growth – both organically through our multiproduct retail strategy,
and through valueadd acquisitions.”