UNISYS Introduces Familynow™, an Advanced Solution for Social Services Agencies to Better Protect Children And Address
Families in Need
Solution capabilities such as mobile applications and advanced data analytics give social workers fast and easy access
to the tools they need to prevent tragedy
WELLINGTON, 8 June 2017 – Unisys Corporation (NYSE: UIS) has announced the global availability of FamilyNow™, a comprehensive, next-generation case management software solution that helps government social services agencies
protect children at risk. With FamilyNow, social services agencies can apply new technologies to manage caseloads and
identify the right services to address each family’s situation.
FamilyNow features modules for solving the problems of families in need – intake, investigation, case management,
eligibility, financial management, provider management and administration – to make it easier for case workers to take
action and improve outcomes. FamilyNow was built for child and adult protective services and can also be used to support
community mental health and juvenile justice programs.
“In recent years, the needs of children and seniors have grown in complexity and scale, while budget constraints have
made it difficult for social services workers to address those needs,” said Mark Forman, Global Head of Public Sector at
Unisys. “FamilyNow gives workers the automation and modern tools they need to manage large caseloads and improve
decision-making and effectively collaborate, resulting in faster and better resolution of crisis situations and
prevention of tragedies.”
FamilyNow is now available globally. It includes secure mobile applications, which are easy to use across multiple
devices, enabling workers to capture, submit and analyse the critical data they need to do their jobs from anywhere and
at any time. The solution also provides features to address dangerous situations, such as a panic button and geo-locator
that can alert authorities if the safety of a field worker is threatened.
In addition, FamilyNow features advanced analytics and modeling to provide fact-based recommendations on a case-by-case
basis to help workers make informed and expedited decisions. Configurable dashboards and analytics also provide key
information for employees at all levels of the agency to continuously improve outcomes. The solution’s cloud-based,
service-oriented architecture makes it easy for clients to adapt as social needs change or government policies and
industry practices evolve.
“There still are too many stories of children or others who suffer because of systems failures, lack of collaboration or
other preventable situations. With FamilyNow, social services organisations will be able to modernise quickly without
the failures and cost overruns of the rip-and-replace, mega application approach. The result is that children and
seniors can be better protected from danger,” said Forman.
For more information on Unisys FamilyNow, go to http://www.unisys.com/FamilyNow.
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