Updated media advisory: Spark broadband services restored, some residual mobile service issues still being experienced
Updated media Advice on Spark mobile and broadband outages 29 January 2017:
All Spark broadband services should now be fully restored following this morning’s outage.
Spark advises that as mobile services progressively restore following the outage, customers may still be experiencing
intermittent and residual mobile connection issues. This is related to the large volume of devices auto-registering back
onto the Spark mobile network. This issue may also be impacting some Spark mobile customers who were not experiencing
issues early this morning.
We apologise again for these service interruptions. Our technical teams are working hard to completely restore mobile
connectivity to all customers as soon as possible.