PCMag ‘Readers’ Choice’ and ‘Business Choice’ awards

Media Release Tuesday 20 December 2016

Brother printers’ reign continues in PCMag ‘Readers’ Choice’ and ‘Business Choice’ awards

Brother Printers have earned the most accolades on nearly every measure of satisfaction in PCMag’s annual Readers’ Choice awards (2016).

For the eighth consecutive year, Brother printers’ received the ‘Readers’ Choice Award’ for best printers, and for the fourth year in a row, were awarded PCMag’s ‘Business Choice Award’.

The PCMag Readers’ Choice Awards are based on overall customer satisfaction and printer attributes including set up, reliability, printing quality, technical support, repairs and the cost of consumables.

Recognised by PCMag readers as ‘the best in overall satisfaction’ for printers for the eighth consecutive year, Brother received top scores for satisfaction in several other categories including ‘set up experience’, ‘satisfaction with reliability’, ‘document output quality’, and ‘cost of ink and toner’. Brother printers were also recognised as needing the least repairs in the last twelve months.

Matthew Stroud, Chief Operating Officer and Director at Brother International (NZ) Limited says “this consistent recognition from the readers of PCMag acknowledges our commitment to delivering the highest quality, most cost efficient printers.

“Winning the Business Choice Award for the fourth year in a row is testament to our focus on developing products that support our business customers. It is fantastic recognition for all Brother employees, particularly those in our product development side who work to meet ever-changing demands of the business environment.”

Stroud adds that as the number one print brand for service and support in New Zealand , Brother is in a unique position to understand the individual needs of businesses.

“From free delivery and installation across our small medium business range, to toner replenishment and managed print solutions, Brother has a solution for all businesses.

“We know how to make printing easy and create tailored solutions that enable businesses to focus on what they do best.”

A 7-day Kiwi helpdesk is available whenever customers require support, plus all machines that use genuine Brother consumables benefit from an unrivalled 4-year onsite warranty.

Dan Costa, Editor-in-Chief of PCMag says “This is our 28th year of recognising outstanding technology products and services for their reliability. “Brother has dominated the Readers’ Choice awards for printers in nearly every category for almost a decade. Our readers love the brand for both home and workplace printing.”

ENDS

About the PCMag Readers’ Choice Awards

The PCMag Readers’ Choice winners are determined by an email survey of PCMag community members that subscribe to the Readers' Choice Survey mailing list. This year’s survey was conducted between June 20, 2016 and July 11, 2016. Respondents were asked to rate their printer using multiple questions about their overall satisfaction with the solution, as well as experiences with technical support within the past 12 months.

Brother PCMag awards

Brother - PCMag.com Readers’ Choice Award Winner for Printers (8 years in a row)

Brother - PCMag.com Business Choice Award Winner for Printers (4 years in a row)

Brother - #1 in Reliability for Printers (both awards)

Brother - #1 in Overall Satisfaction for Printers (both awards)

About Brother NZ

For over 50 years, Brother has offered Kiwis a range of innovative products for business and home, including print and imaging equipment, sewing machines and labelling hardware. It services the retail, corporate and business-to-business markets and offers an array of services.

Brother combines excellence in technology and innovation with exceptional customer service and genuine care for the environment. Rated as the number 1 print brand for service and support*, Brother paves the way with its 7-days-a-week Kiwi-operated helpdesk and 4-year onsite warranty commitment.

www.brother.co.nz

www.brotherisg.co.nz

0800 329 111

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