My Rothbury 2.0 release gives more information to clients

WEDNESDAY, JUNE 15, 2016

My Rothbury 2.0 release gives more information to clients

Insurance app My Rothbury 2.0 has been released giving Rothbury Insurance Brokers’ clients more information in the palm of their hands.

My Rothbury enables commercial, farm and domestic clients to view their insurance policies, sums insured and excesses as well as contact details of their broker, account balances and claims information.

Rothbury managing director Roger Abel says the My Rothbury 2.0 enhancements have been based on client feedback. “For example, My Rothbury 2.0 now provides information on cover for valuable items that may be on a home contents policy instead of simply the sum insured.

“With My Rothbury 2.0 there is more flexibility for the order in which insured items appear. The new version also offers a more descriptive claims summary, helping clients to manage and review more easily when they have multiple claims on the go.

“Clients often need to provide certificates to prove their public liability cover when they take on new work or contracts. With My Rothbury 2.0 clients can now request certificates quickly and simply through My Rothbury instead of having to call or e-mail their broker.”

The update has been released a year after the app was first launched and before rivals have produced apps for commercial clients.

Mr Abel said 3,000 clients now have My Rothbury and unsolicited feedback included “fantastic innovation”, “extremely convenient”, “very handy for viewing my broker’s contact details” and “a great reference point for sums insured and cover in place.”

He said Rothbury is committed to continuous innovation and always listening to clients to improve its offerings. “Our decision to invest in the app is supported by the latest stats showing the burgeoning growth in mobile internet access and apps.”

Mary Meeker, an analyst with leading Silicon Valley venture capital firm Kleiner Perkins Caulfield & Byers, reports that in the United States in 2015 mobile went well past tipping point and accounted for 51% of internet usage compared with 42% for desktop and laptop combined. Yahoo’s Flurry analytics shows 90% of time spent online on mobile is spent on apps and in March 2016 business apps were the second most popular category, with a share of 10% of all active apps being business apps.

The My Rothbury app is available on both iOS and Android smartphones.

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