The Biggest Change in Retail Telecoms

The Biggest Change in Retail Telecoms

Terrible Talk New Zealand Announces It’s New Plans is to Have No Plans!

We’ve always liked to stir the pot and today is no different; since the Bell Company consumers have always been told what services they will receive and how those services will be delivered. Historically this has proved successful and, above all, simple.

However, what if there was a different, more personal way of getting your broadband? What if, rather than being told what you could have, your provider let you choose what you wanted and how you wanted it?

Would it happen? Would it work?

While the latter is unclear it’s certainly happening. Terrible Consolidated announced today that they’re scrapping the standard broadband sales model and opting for a more personal, customer centric model.

This new approach allows customers to select the services they want, at a price they help determine, in every aspect except installation fees, service cost, terms of use and any hardware supplied.

“The idea is to completely shake up how people buy broadband. Why pay for bits you don’t use? Like, say, you hate talking with a call centre, then ask us for a personal account manager. Or perhaps you’d like broadband for your batch that’s only billed when you use it. The options are pretty much endless” - Says Albi Whale.

While the mere thought of being able to dictate to your telecommunications provider how your services are provided seems strange, it’s a model considered fairer to the consumer by Terrible Talk’s board.

To discover more about this baffling business model, I suggest visiting their website

www.terribletalk.org.nz

Key Points

- Terrible Talk New Zealand is the only telecommunication company operating in the southern hemisphere, that is wholly owned by a charity and distributes its 'profit' to other charities.

- Terrible Talk is the only telecommunications provider offering customers the opportunity to create their own service packages, aka 'plans', and freely modify that selection as their needs change.

ENDS

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