KPMG brings ServiceNow guru to New Zealand
A US expert on enterprise Cloud services will be visiting New Zealand later this month to share his knowledge with local
businesses.
Boston-based Rick Wright, who is KPMG’s Global Technology Enablement Lead, will provide insights into the growing global
success of ServiceNow.
ServiceNow is a platform-as-a-service (PaaS) provider, which creates efficiencies throughout a business by automating
and managing routine and complex business processes.
KPMG New Zealand’s Chief Technology Officer, Chandan Ohri, says the Cloud-based platform is revolutionising workplaces
worldwide.
“It is changing the way people work throughout a company – by removing paper, streamlining workflows, and allowing
businesses to operate everything as a service. By automating the ‘who’ and ‘what’ of what needs to be done, it’s
designed to achieve more in less time.”
ServiceNow can automate and manage any kind of workflow process used within the business – including HR, IT, sales,
legal, marketing, operations or facilities maintenance. It can also streamline key tasks such as employee or customer
on-boarding, case management, or the pursuit of new business.
“Automation not only makes processes faster and more efficient, it also reduces human error; and standardises processes
so companies are not reliant on key personnel holding that information.”
Chandan Ohri says ServiceNow has already been adopted by thousands of organisations worldwide; particularly those with
complex or heavy workflow demands. It is very popular in sectors such as financial services, healthcare, higher
education, the public sector, and other managed service providers.
ServiceNow also allows user companies to create applications on its platform for specific or new services. In addition
it helps companies create self-service portals to enable employees to find important information...
KPMG has a global alliance with ServiceNow. The firm uses ServiceNow throughout its offices worldwide, including New
Zealand; as well as providing expert support to clients.
ENDS