Chorus shapes its future workforce
Chorus is a company focused on ensuring that its future workforce has the right skills. It has teamed up with secondary
schools to introduce students to the world of telecommunications and technology through its Schools Gateway Programme.
“For Chorus, the benefits are an increased awareness of the great careers available in our industry. We also end up with
a pool of skilled candidates for technical roles, including apprenticeships,” says Michael Hansen, Manager, Service
Company Implementation at Chorus.
“The young people who are successful in this programme will develop useful skills that are relevant for a career in
telecommunications,” says Michael. “We believe that as a big industry player we have a role to play in helping young
people get those skills.”
Secondary school students are selected annually for Chorus’ Gateway Programme for Telecommunications. Three classes are
run per year with about 10 students per course. They attend training classes run by the Chorus Technical Training team
once a week for ten weeks, and learn the same skills that Chorus teaches its 2, 500 strong contracted workforce. The
students then follow up with work placements, putting into practice the theory they have obtained.
Michael explains: “Students spend the first part of the course at our Lab at 99 Khyber Pass – in the morning they learn
theory about our network, followed by practical skills in the afternoon such as basic router skills and fibre splicing.
Afterwards they go on a job placement - first at Chorus in Wyndham St, then out in the field with a Field Specialist.”
Ministry of Education Group Manager for Youth Guarantee, Arthur Graves says: “Industry is calling for a more skilled
workforce. If more of our top companies engaged with education like Chorus is in Auckland, our youth would have a much
better chance of matching demand in the work place. They would also have an increased understanding of what their
employment options are, and be inspired to follow a successful pathway to further study or work.”
Thanks to Chorus’ Gateway programme, Year 12 and 13 students earn 10 NCEA sector related credits - five earned for
successfully completing theory, and five earned ‘on the job’ making their learning relevant to a future career. These
credits go toward their qualifications and contribute to a Vocational Pathways Award in Manufacturing & Technology.
This term, Chorus has a range of schools involved, with 12 students from Rosehill College, Onehunga High, Mt Albert
Grammar, Tuakau College, Aorere College and Mangere College taking part.
Chorus is only in the second year of Gateway and has already employed students directly into its Apprenticeship
“We have seen a great success with some of these students accepted into apprenticeships with our service providers,”
The Apprenticeship Programme gives those interested in pursuing a telecommunications career a ‘foot in the door’, and a
chance to get their three year telecommunications qualification while earning at the same time.
“It is a three-year NZQA level 3 qualification which is completed while apprentices are employees,” says Michael. “The
yearly intake varies, but the average would be a total of around 50 new apprentices per year across Chorus’ service
partners including Downer Engineering, Visionstream, or Transfield Services.”
After discussions with NZQA there is now also a one year telecommunications qualification available, in addition to the
three year course. This telecommunications qualification focuses on basic skills like electrotechnology, health and
safety and numeracy and literacy. “It widens employment opportunities and means that Chorus can ensure its workforce
needs are being catered to from all angles,” says Michael.
“We expect to start the pilot one-year programme with 20 people around June 2015,” says Michael. “On completion,
successful candidates will be able to continue through to the full level 3 qualification.”
The field of telecommunications combines elements of IT, electrical, technology, and business disciplines. It suits
students who have aspirations in fields such as: field technician, field manager, technical helpdesk, technical
designer, technical record and database management, technical consulting and sales, business analyst and people