Emirates Scores Double Honours From New Zealand Public

26 April 2015
Emirates Scores Double Honours From New Zealand Public

Emirates Airline is celebrating achieving honours for its service as judged by the New Zealand public in two separate surveys.

• Earlier last week, Emirates received the Roy Morgan Research award as the top international airline for customer satisfaction in New Zealand; for the third year running.

• And on Friday, Reader’s Digest’s New Zealand awards came out and Emirates has been voted as the Gold Winner in the highly competitive category of Airlines, in the publication’s 2015 Quality Service Award survey for satisfying consumer demand for high service standards.

“We are delighted to be out in front in both cases and are particularly pleased to take the honours for the third year running in the Roy Morgan Research survey,” said Emirates’ Regional Manager New Zealand, Chris Lethbridge. “The Reader’s Digest accolade is equally important to us as an airline that strives to exceed customer expectations.

“A key element of Emirates’ service is the Emirates customer experience.
“We believe Emirates’ customers not only travel in the best, modern aircraft, around an impressively large network, cared for by top, multilingual people, but are offered the best experience overall. The New Zealand public obviously also thinks so.”

Emirates flies four times daily from New Zealand to Dubai and beyond via Australia. On all of its New Zealand flights it offers complimentary meals and beverages in all three classes, as well as more than 2000 channels of information, communication and entertainment through its ice digital widescreen inflight system. Its A380s serving Auckland and its latest Boeing 777s offer free wifi connectivity inflight, and customers have generous free baggage allowance – 30kg for Economy Class passengers, 40kg for Business Class and 50kg for First Class.

Emirates flies to more than 145 destinations, including 37 in Europe, 22 in Africa and 17 in the Middle East, most with direct connections at Dubai from its New Zealand flights.

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